Arbiter Version / Incompatible with Omnistack

[TRZ-2018]

Hey,

we upgraded to Omnistack 4.2.0.97 (latest). We also upgraded the Arbiter (4.2.0.12 in the package and the matrix).

Upgrades went well, but the svt-software-commit exits with "ERROR [121]: The arbiter version is incompatible with this software.".

See also:

svtcli@omnicube-ip41-104:~$ svt-software-status-show
.-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------.
| Upgrade Status: Overall and Omnicube details |
+------------+----------------------------+-----------------+---------------------------+------------------+------------------------+-----------+-----------------------+-----------------------+-------------------------+
| Datacenter | Cluster | Upgrade Status | OmniStack host VC Name | Version | Can Rollback or Commit | State | Current Feature Level | Cluster Feature Level | Potential Feature Level |
+------------+----------------------------+-----------------+---------------------------+------------------+------------------------+-----------+-----------------------+-----------------------+-------------------------+
| SIT-DL | SIT-DL-01-S-CLUSTER.SERVER | Ready to commit | OmniStackVC-10-240-41-102 | Release 4.2.0.97 | Yes | Completed | 1363 | 1363 | 1480 |
| | | | OmniStackVC-10-240-41-104 | Release 4.2.0.97 | Yes | Completed | 1363 | 1363 | 1480 |
| | | | OmniStackVC-10-240-41-202 | Release 4.2.0.97 | Yes | Completed | 1363 | 1363 | 1480 |
'------------+----------------------------+-----------------+---------------------------+------------------+------------------------+-----------+-----------------------+-----------------------+-------------------------'

Really, using all of the latest packages and stuff and then...this? even the matrix claims, this versions are the ones, which should be used.

What can we do?

PS:

The HPE Site seems to be running like a snail today. What is going on here? Every click lasts seconds....

[TRZ-2018 · Accepted solution]

Hey Community,

in the meantime we talked to the support and got the following response, which i'd like to share:

There is indeed a feature level mismatch for the Arbiter. Most likely something bad has happened during the update. 4.2.0.12 is the correct version of the Arbiter for OVC 4.2.0.97.

Could you, please try the following:

    Uninstall the old Arbiter and install a new one on version 4.2.0.97 (the  one included in the deploy package).
    Repoint the cluster to the new Arbiter by running these command from one of the OVCs CLI:

sudo su

source /vat/tmp/build/bin/appsetup

dsv-arbiter-instance-set --address  (IP of the arbiter)

 

Then it should be possible to execute:

svt-software-commit

For us this solved the issued.

[Sunitha_Mod]

Hello @TRZ-2018, 

That's awesome! 

We are glad to know the issue has been resolved and we appreciate you for keeping us updated.