HPE Simlivity DataStore Access Problem

[inframan]

Hello,

I have HPE Simlivity System as 3 host. A day datacenter lost. After the restored energy all host good state, but Host1 dont see Simplivity NFS darastores., other 2 host see.

I have do restart etc dont see datastores.. When I tried to "mount datastore additional host" it give error message " An error occurred during host configuration. Operation failed, diagnostics report: Mount failed: Unable to complete Sysinfo operation. Please see the VMkernel log file for more details.: The NFS server denied the mount request"

. I checked one vmware kb and used command esxcli storage nfs remove -v NFS-TEST-Vol1 ( I have 2 datastore)

And tried to add again with command  esxcli storage nfs add -H ip -s folder-v NFS-TEST-Vol1 but received below error message.

Later I have upgrade esxi version and second datastore came automaticly NFS-TEST-Vol2, but first datastore dont come.

As my understand I have to give permission to tis host where I can do this.

Regards.

[support_s]

System recommended content:

1. HPE SimpliVity - After ESXi Restart SimpliVity Datastores Are Not Accessible

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[inframan]

Hello support_s,

I checked it is already added.. I ried again from cli error message as,

Mount failed: Unable to complete Sysinfo operation. Please see the VMkernel log file for more details.: The NFS server denied the mount request.

I think before upgrade 6.7 to 7 yesterday ı have used remove nfs from cli "esxcli storage nfs remove".

As error message NFS denied mount request where can ı give permission.

[gustenar]

The datastores should mount once the SVTFS service is up and running. Have you ensured that all OVCs are up and their SVTFS service is on "running" state? To do this, login to the OmniStack controller and run these commands:
1. sudo su

2. source /var/tmp/build/bin/appsetup

3. systemctl status @svtfs@0 (if your software is 3.7.10 or above)

[Sunitha_Mod]

Hello @inframan,

Let us know if you were able to resolve the issue.

If you have no further query and you are satisfied with the answer then kindly mark the topic as Solved so that it is helpful for all community members.