Simplivity Restore Stuck at Queue Status

[bigneo7]

Hi,

I was doing restore VM activity in HCI simplivity, but some VM unable to restore. Fyi, all backup image that I choose before restore is 'protected'.

The status show is:

Recover a VM from a Backup -> Queued

Any idea what happen?

Thank you in advanced.

[Askey_15]

Hi bigneo7,

Thank you for reaching out to us. One of the generic reason why this happens is if there are any stuck task or if the capacity is full on the node which can cause the tasks to be queued and not just one you may few other VMs as well in the queued state. 

Please let me know if you are getting any alert which can be helpful. Incase if you are not sure you can always reach out to us or if needed can also open a support ticket to get this issue checked.

Regards,

AB

[bigneo7]

Hi Askey_15,

The capacity is still okay.

May I know what is immutable feature in simplivity and how I can close it?

Regards,

bigneo7