Upgrade Manager

[cheesi]

Hi Community,

has some one the same problem with the Upgrade Manager that it shows nothing in the current software version tab. I uploaded a screenshot as well.

I have currently the version 3.7.6U1 installed and i want to move to 3.7.8.

I installed aswell the newest Arbiter and vCenter Plugin (3.7.8).

But i cant select any cluster or host.

Please help me here out. Thank you very much

https://ibb.co/TH50nDr 

[DeclanOR]

Hi @cheesi 

Where are you running upgrade manager from?

Are you certain that UM has connectivity to vCenter and all OVC's in the environment?

Ports 22122, 443, 9190 need to be open from the machine you are running UM from.

Running UM from your vCenter (windows), or the arbiter VM is usually a good place to run from. (assuming they are succesfully communicating with the rest of the environment over the necessary ports)

Thanks,

DeclanOR

[KGman]

Hi Cheesi,

Another quick check on how you are connecting to your vCenter appliance through UM, are you using a FQDN or the vCenter IP address? I have seen these issues previously when there may be issues connecting to the domain controller. Using the IP address specifically should resolve this however.

Cheers,

KGman