Upgrade Software

[sampiyonts]

Hello,

I am trying to upgrade  3.7.9 from 3.7.7 , all prerequiest is completed (upgrade arbite,Vcenter upgrde u1b,Vcenter Plugin Upgraded) , Upgrade is staring , at %95  receive simplivity software node upgrade failed and failed get softwware verison, error , and it is not upgrading,

[Matthew Ingram · Accepted solution]

I would contact support. We had the same error. It was caused because we changed the root password of the esxi hosts after depolyment,. I beleive they had us run. the commands below on the OVC then retry the upgrade

sudo su

source /var/tmp/build/bin/appsetup

dsv-digitalvault-init --hmsuser administrator@vsphere.local --hostip <esx host IP address> --hostuser root

[sampiyonts]

Hello,

I did it it as you write , but same error

also disconnect the host from vcenter and rehost again , but same error,

[gustenar]

@sampiyonts 

Errors during the upgrade are logged to file "/var/log/svt-upgrade". Search the file for ERROR> and post results here. 

Thanks, 

Gus