Cannot open terminal client - SSH - from IMC

[nethusiast]

Hi everybody,

we're runninng IMC 7.3 and having issues while trying to open an SSH session from topology view.

When we right click on a device and select Tools->SSH an HTML popup opens and nothing happens (see attached image). 

We use Firefox, last version.

Any suggestion would be highly appreciated.

Many thanks

[Riborg]

As I believe IMC is starting a Java Applet which is starting PuTTY (or any other terminal app).

You can change the path to PuTTY in this file:

/opt/iMC/client/web/apps/imc/WEB-INF/putty-devToolsConfig.xml

       <pref.defpath>C:\Program Files\PuTTY\putty.exe</pref.defpath>

 My question now is, how is this supposed to work when accessing IMC from a Mac. ;)

[nethusiast]

Thank you so much.

We'll try.

[Eva_R]

Hello,

i have the same issue. Checked the putty-devToolsConfig.xml file and seems to be fine. I have changed the path but it still does not fix the problem.

Any suggestions?

Thanks

[mschrein2]

Hello,

the problem here is, that neither the newest chrome nor firefox are any longer supporting NPAPI, so IMC is no longer able to open the java applets

It is working with Internet explorer

to workaround this with firefox or chrome, please have a look here:

https://www.digitalcitizen.life/how-enable-java-all-major-web-browsers

[Eva_R]

I followed the workaround for firefox and indeed it works now!

Thanks!