How do I remove a decommissioned nimble array from the infosight console

[Todd6]

How do I remove a decommissioned nimble array from the infosight console

[SanjanaN]

Hi Todd,

Could you please provide me the serial number of your decommissioned array that starts with AF-  via Private message?



Regards,
SANJANA N

[SanjanaN]

HI Todd,

In order to mark the array as decommisioned , NImble support needs the array serial number as well as the customer confirmation that they approve the permanent loss of all of the historical performance and usage data from the decommissioned array within InfoSight.

Once the above information is there Nimble support can proceed with marking the array as decommissioned within their system.

[SanjanaN]

Hello Todd,

Regarding your inquiry about removing the  array from their InfoSight organization, Nimble Support will need to mark the array as decommissioned in our system.

In order to do this, they will need  the array serial number as well as the customer confirmation that they approve the permanent loss of all of the historical performance and usage data from the decommissioned array within InfoSight.

Once nimble support team have the above we can proceed with marking the array as decommissioned within our system. Kindly provide the mentione details to Nimble support and they will be able to guide you . here is their email ID: support@nimblestorage.com