eSMG Customer Access

[VODAFONE E-SERVICES]

Does anyone know how can I grant access to the customers of an already registerd customer?


Regards

[ITRC Test-CH]

Hi Panos,
The HP responsible, typically the TAM or ASM, with administration rights can set up customer access and grant additional users to eSMG.

Regards,
Werner

[SANJAY MUNDHRA]

Hi Panos,

You will require TAM or backup TAM privilidges to do this. Once logged in tot he eSMG, update the Customer Contacts and then ask the customer to sign up for HP-passport.

Cheers,
Sanjay Mundhra