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Insight RSA

 
Antonio Matamala
Occasional Contributor

‎09-13-2011 07:07 AM

‎09-13-2011 07:07 AM

Insight RSA

Good afternoon,

The version of Insight RSA is A.05.60

When I try to register from Insight Manager from the option configuration options + remote support and services, I put all my data from my company I give it a click to submit updates and register, it takes a few minutes and gives me a yellow message that says:



Remote Support registration failed. There May be connectivity issues, or the datacenter May be offline right now. Please Refer to the log file and the documentation for more information.



Thanks and best regards.



AJ

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Torsten.
Acclaimed Contributor

‎09-13-2011 12:57 PM

‎09-13-2011 12:57 PM

Re: Insight RSA

>> There May be connectivity issues

Did you check your firewall?

Hope this helps!
Regards
Torsten.

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Gareth Wilson
Occasional Advisor

‎09-16-2011 06:07 AM

‎09-16-2011 06:07 AM

Re: Insight RSA

proxy server settings ?

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