Proactive problem prevention

[MargotE]

What processes do you have in place to help prevent outages and other problems from occurring?

[PIPS]

Hello MargotE,

Do you mean at the HP end ?  There is a lot of detailed information on this subject and more in the HP insight RS security technical paper.

Here is a url to the HP website where the Security technical Paper for both V7.x and HP Insight RS Advanced can be obtained:

http://h18004.www1.hp.com/products/servers/management/unified/gen_8_ir.html

[HP_Pro_Medley]

Hi Margot,

Does your question relate to capability in HP Insight Online and Insight Remote Support to proactively detect problems on devices it is managing or does it relate to installing the IRS software?

HP Pro - I work for HP