rx7640 model string shows as rx8640

[pside15]

I have a rx7640 that appears to be running completely normal but the model string reports back that it is a rx8640. Also, the ID command from the MP says the same thing. I know HP can correct this but I was wondering if anyone knew why something like this would happen.

[Torsten.]

Something else changed? For example moved cells from an rx8640 to this server?

[S_Logan]

Hi,

1) Is there any upgrade/downgrade activity for this server?

2) Any Hardware call for this server related with cell?

My Suggestion would be: Please log a call with HP Solution center to resolve this ASAP, as this model string involved in many applications in turns it may give some errors.

HTH,

Surendar

[pside15]

Thanks for the replies.

No, nothing was changed but it is a refurbed machine built from the ground up and has a fresh load of 11.31 on it. All the firmware has been updated and all the hardware seems to be functioning normally with no errors. I have seen the MP report a incorrect system ID before, where it was almost all blank, but never just a completely different server all together.

I actually transfered all the cellboards, cards, etc.... to a different chassis we had and it is running perfectly. It has to be something with the Core IO I think but I just don't know what or why it happened.

[Torsten.]

>> refurbed machine

Maybe some parts were in the bigger server before, so the MP picked up the wrong value. Only HP support can help now ...