3COM 3CRBSG2893 Application program does not exist

[Drumbone]

3COM 3CRBSG2893 Application program does not exist

Enter BootRom upgrade menu - Update full BootRom - Set XMODEM protocol parameters - not working

How to solve the problem?

[akg7]

Hello,

Are you getting this error during upgrade?
Please explain issue in detail?

Thanks!

[Drumbone]

no, I did not upgrade

device freezes during operation

went through the console and saw this

[akg7]

Hello @Drumbone,

In cosole, you have seen when you were trying to reload or this message was poppulating?

What is the device SKU/Product number 'JXXXXX' and current software version?

Is it possible to share logbuffer?

Thanks!

[Drumbone]

@akg7 

Product No - JE006A

[Drumbone]

************************************************************************
* *
* 3COM 2928-SFP Plus BOOTROM, Version 119 *
* *
************************************************************************
Creation Date : Feb 3 2010
CPU L1 Cache : 32KB
CPU Clock Speed : 333MHz
Memory Size : 128MB
Flash Size : 128MB
CPLD Version : 002
PCB Version : Ver.B
Mac Address : 20FDF175A9BD

Application program does not exist.
Please input BootRom password:

BOOT MENU

1. Download application file to flash
2. Select application file to boot
3. Display all files in flash
4. Delete file from flash
5. Modify BootRom password
6. Enter BootRom upgrade menu
7. Skip current system configuration
8. Set BootRom password recovery
9. Set switch startup mode
0. Reboot

Enter your choice(0-9): 3

Display all file(s) in flash:

File Number File Size(bytes) File Name
===============================================================================
1 5239092 logfile/logfile.log
Free space: 93845504 bytes
The current application file is S2900-CMW520-R1101P10.bin
(*)-with main attribute
(b)-with backup attribute
(*b)-with both main and backup attribute

[akg7]

Hello @Drumbone,

What are the parameters you have selected while accessing switch from console?

What was the Baud Rate?

Thanks!

[Drumbone]

@akg7 

Baud Rate - 38400

parameters used different

the result is the same - nothing changes

[akg7]

Hello @Drumbone,

Can you try to use Baud Rate: 9600 and download baud rate is: 115200?

Please refer below document pg.52

https://support.hpe.com/hpesc/public/docDisplay?docId=a00069965en_us

Thanks!

[Drumbone]

@akg7 

an error appears when uploading a file

tried different firmware
V1910-CMW520-R1513P81.bin

V1910-CMW520-R1513P95.bin

V1910-CMW520-R1515.bin

Now please start transfer file with XMODEM protocol
If you want to exit, Press <Ctrl+X>
Loading ...CCCCCCCCDone!
Something wrong with the file.

[akg7]

Hello @Drumbone,

Try to follow steps from below release notes from pg. no. 55.

https://support.hpe.com/hpesc/public/docDisplay?docId=a00069965en_us

Can you try to uploadl latest version: 5.20.R1519P06.

Below is the download link:

https://h10145.www1.hpe.com/downloads/DownloadSoftware.aspx?SoftwareReleaseUId=26030&ProductNumber=JE006A&lang=&cc=&prodSeriesId=&SaidNumber=

Thanks!

[Drumbone]

latest version: 5.20.R1519P06 - install

but get message again - Application program does not exist