HPE Community
M and MSM Series
1832822 Members
3085 Online
110045 Solutions
New Discussion

MSM 710 Controller issue

 
farizh
New Member

‎01-07-2013 11:48 AM

‎01-07-2013 11:48 AM

MSM 710 Controller issue

hi, we have currently deployed a hp wireless solution of one of our client in srilanka. with 5nos HP MSM 410 access point with HP MSM 710 access controller. but there is a issue. every time the controller restarts Access Points are again stuck on the "Waiting for Acceptance" mode.We have to reset the controller and re-configure it to avoid this problem every time. what seems to be the issue can you pls give me a solution for this?
0 Kudos
1 REPLY 1
Colin_Airpass
Occasional Advisor

‎01-28-2013 08:31 AM - edited ‎01-28-2013 08:32 AM

‎01-28-2013 08:31 AM - edited ‎01-28-2013 08:32 AM

Re: MSM 710 Controller issue

are you running any VLAN on the wired/wireless network and is the controller installed on the same site as the AP's or is it located elsewhere eg datacentre/cloud?

do you use the LAN or internet port (port1 or port2) to discover AP's?

have you provisioned the AP's in any way?

0 Kudos
The opinions expressed above are the personal opinions of the authors, not of Hewlett Packard Enterprise. By using this site, you accept the Terms of Use and Rules of Participation.