Training

[Godinho]

Hello,

I need to access HPE Partner Readiness [2024] training series but this message appears: 

SAML Error: The requested user with email = xxxxx was not found for organization ID 4495, or is marked inactive in the LMS. Trace ID 859-x5q-8kv

How can I workarround this?

Regards.

[Willa_Anderson]

Hello,

The link is correct but it looks like your credentials are not working. Please reach out to your HPE regional support team, details are below

Asia Pacific & Japan: 9 a.m. to 5 p.m. (SGT)

• Clsupport.ap@hpe.com
• Clsupport.jp@hpe.com
• Clsupport.kr@hpe.com

Europe, Middle East & Africa: 8:30 a.m. to 5 p.m. (CET)

• Clsupport.emea@hpe.com

Latin America: 6 a.m. to 4 p.m. (CST)

• Clsupport.lar@hpe.com

North America: 9 a.m. to 5 p.m (CST)

• Clsupport.na@hpe.com

[daviddalley557]

It sounds like you're navigating a tricky situation with certifications. Have you tried reaching out directly to HPE support or checking their FAQs? They often provide detailed steps for resolving common issues related to MyLearning certifications.

If you’re dealing with property management and need help finding reliable tenants, performing checks is essential. It ensures you select trustworthy individuals while protecting your investment.

Hope you manage to resolve your certification issue soon!