E800 W2K HPComponent Failure

[Peter Cole_1]

After building an E800 with W2K Small Business using NetServer Navigator M.04.00 I keep getting the HPComponent failing on startup and it won't manually start either. Anyone know if this is a major drama or even what it is? Have searched HP and MS sites to no avail.

[Peter Cole_1]

Looks like I fixed this myself by upgrading to TopTools 5.5. I assume there's a compatability issue or similar with the older version (5.04) so I've installed the later TopTools and no more errors.

[Terri Harris]

This issue is actually documented in HP's Knowledgebase at:

http://isupport2.hp.com/SearchKB.asp?NewSearch=true

Look for this document:
IS11073 - HP Netservers - HP Netserver Agents v 5.04 Cause HPComponent Service Failure in Windows ?? 2000