LC2000 Hardware Event Log

[Patrick Collins]

We have an LC2000 that spontaneously restarts every week or so. The system is running Windows 2000 Server and is located remotely. Is there any way I can access the hardware event log to see if the system is having power supply or other hardware problems. I would like to do this via the operating system as there is no-one on site who could boot a CD or whatever.

[Greg Carlson]

Patrick,

You can install ITT (instant top tools) to view and save the HEL to identify what is going on. Also compare the HEL to the system event viewer and compare time stamps.

http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?pnameOID=19399&locale=en_US&taskId=135&refresh=true&prodTypeId=15351&prodSeriesId=50440&swEnvOID=226

Ciao,
Greg