Netraid 3Si won't clear error

[Dean Carpenter]

Hi All -

I have an older HP NetRaid 3Si card, Bios B.02.04 (11/11/2002) Firmware C.02.08 with a bizarre problem ...

It insists that scsi IDs 2,3 on channel 1 are not responding. Yet they are there, and working fine. The array is using them, and the array is fine. It's as if there was an error at one point that hasn't been cleared/resolved. Resetting the controller to defaults didn't clear things up.

I've rebuilt the array several times, moved drives onto and off of scsi IDs 2 and 3 on channel 1. Even cleared the config with NO drives attached. It still insists that there should be two drives on scsi IDs 2 and 3 on channel 1, and that they aren't responding.

This is very frustrating, because every time the system boots, it stops at the error msg, waiting for someone to hit a key to continue. As this box is supposed to be headless, it's a problem.

So, how do I clear the controller completely ?

Thanks -

Dean.

[Terri Harris]

Can you provide the exact error message? Any error message code (numbers)?
How did you actually "reset controller to defaults"?