NetServer LH3r...Help Needed

[Jason Soby]

During boot up, the computer runs though its routine until after it initializes the mouse. When it does so it posts three error messages

0080-51 NetServer Management Controller SelfTest Failure

0090-64 DIMM Management Failure ( I swapped out the DIMM on the PCI board, it didnt help)

0075-98 Integrated HP NetRaid Firmware Not Responding.

Also, the computer has a IDE CD-ROM and IDE Hard Drive, neither of which are detected by the computer. I tried new cables and new drives. Neither worked.

I recently unhooked the front panel from the I/O board. Could that have anything to do with it?

Please Help.

[alessandro Monti]

Hi,
first of all disconnect power cable for 5 minutes. Then reconnect and try to boot up the server. If the messages persist, try to upgrade the system BIOS (you should be able to perform this operation also if the messages are shown).
Have u connected a serial cable of UPS? Verify if is connected to the serial port and not to the management port.

If nothing happen, try to reset cmos on CPU board.

ale

[Jason Soby]

Sorry for this question but how do you reset the board CMOS? it's it a jumper? and if so, where is it. Yeah about that bios flash, it's not going to work because i can't boot from the floppy disk either. :(

[alessandro Monti]

Hi,
you'll find a switch on the CPU board. The right switch is n°5. The switch is located over the RTC battery:

http://h200001.www2.hp.com/bc/docs/support/SupportManual/lpn11636/lpn11636.pdf

Turn off server, move switch, turn on server for a while. Then turn off again and move switch to the original position. Reset colpeted.
My suggestion is, if you are using the integrated netraid, to read how are configured the SCSI port to prevent any further problem after cmos reset(Check in BIOS information in "integrated device")

B

[Jason Soby]

no, that didn't work either. has my io board gone bad? If it has, what can cause something like that

[Greg Carlson]

Jason,

You have two seperate issues going on there..
First of all, for the 0075 Netraid FW not responding, try to reseat the i/o cache which is above the top PCI slot.

See if that resolves your 0075 fw not responding

Lets see if we can resolve that issue first. The 0080-0090 is an error that you can continue into the NOS. If we can resolve 0075, then we'll try the 0080-0090 force flash which is similar to the LPr force flash, except with different commands for the LH3.

hth,
Greg

[Greg Carlson]

Jason,
To resolve the 0080-0090 error if you resolve the 0075 error, then follow these steps

Boot the server from a DOS Boot floppy.

from a prompt, insert the LH3 bios flash diskette and run the following commands, confirm filenames with DIR
A:\> flashmmc lh3ra_us.bin
*Note: there is no interactive screen; the update takes place in the background. Wait for a prompt to reappear.

When the prompt returns, execute the following command:
A:\> sdredit -w -f list_lh3.sdr
*Note: Unlike the previous step, this one is interactive and you will see activity.

hth

Greg

[Jason Soby]

I can't because i cannot boot from a floppy. It recognizes that a floppy disk drive exists but it doesn't read from it at all. I've reseated the DIMM module. It still hasn't worked. This is a disaster

[Greg Carlson]

Unfortunately,

If reseating the i/o cache didn't resolve the 0075 error, your netraid controller has failed or your cache has failed. You need to replace the i/o board and/ or i/o cache. Work arounds would be to disable the integrated netraid in the bios and cable to a PCI netraid card if you have one handy. That would get you back up and running as a work around to replacing the i/o board and i/o cache.

hth,
Greg