a problem about CDE

[lin.chen]

customer complain that their cde will logoff automatically,so it is very boring,how can i solve the problem?

[RAC_1]

There are multiple possibilities.

Do they have a setting of varibale? TMOUT
If set, it will log out of a session after after certain time of inactivity on keyborad. The value is in seconds.

Do you have a firewall in between? It could be a setting on it.

[lin.chen]

i have set TMOUT=0,the problem is not solved

[Mark Ellzey]

lin.chen,

Does it actually log off, or does it lock the screen? If it's a screen lock, you can disable this in the CDE screen options.

Regards,
Mark