cannot install any software

[TMcB]

I am having trouble installing software.
When I try - I get the error message :
Failed to initialise this agent.
Make sure the agent program exists on the host and can be executed.

I understand that this is because the network card is not installed properly (which is why I need to install software in the first place.)
I have tried setting the hostname ip address to 127.0.0.1 - but unforunately, I am still getting this error message.

Any help is greatly appreciated

[Vincenzo Restuccia · Accepted solution]

Restart swagentd.

[Ravi_8]

terry

from where you are trying to install s/w. either on server or from client. which version of OS you are using.if you are installing the s/w directly on server then network card presence doesn't matter.be specific

[Paula J Frazer-Campbell]

Hi
Have a look at the log file :-
logfile=/var/adm/sw/swagentd.log

Also a restart of swagentd may cure your problem

To start the daemon:

/usr/sbin/swagentd

To restart the daemon:

/usr/sbin/swagentd -r

To stop the daemon:

/usr/sbin/swagentd -k


HTH

Paula

[Steffi Jones_1]

Hi Terry,

if the above suggestions don't work and even after the restart of the swagentd the swinstall is still complaining, try to do a "health-check" on your network.

See if nslookup on hostname and ip resolve correctly. Make sure that if used DNS/NIS is working properly. The software distributor is very sensitive towards network misconfigurations.

Steffi Jones