Codeword issue

[Alessandro Potenziani]

Dear all,

I've lost my codeword certificate for a SG depot.
Is there any possibility to reach it on a machine which the product is already installed?
How Can I get it from HP and how?

Thanx.

ciao
AP

[Peter Godron]

Hi,
could you try:
http://licensing.hp.com/site=ITRC?LANGUAGE_OPTION=english

or from your ITRC profile page:
http://forums1.itrc.hp.com/service/forums/publicProfile.do?userId=BR910608&forumId=1 select Maitenance and support for hp products

[Deoncia Grayson_1]

You cannot access it on your server, you may want to call your HP support center and have the serial number of your server handy in order to retrieve your code word



Or you can submit a request by following this link:

http://licensing.hp.com/showClusterWareOsbForm.slm

[Peter Godron]

Hi,
what was the solution?
Please share with the future readers of the problem.

[Alessandro Potenziani]

Sorry...

the solution was to ask on the licensing website (http://licensing.hp.com) for the codeword and password certificates by giving to HP our Order number.
In few minutes the copies knocked on my mail door! ;)


ciao
AP

[Peter Godron]

Alessandro,
so the problem is solved. Great.
http://forums1.itrc.hp.com/service/forums/helptips.do?#28

[Alessandro Potenziani]

all solved thank guys!