Configuration Items.

[terrytapp]

Hi there..

this is my second post. My role is currently as a Configuration Mangager (infrastructure, h/w, s/w) and i have been Unix Admin Before. Our shop is full of HP-UX and Linux implementations. As a sucessful CM, what are things that i may need to know? Please advise.

Thanks

Terry.

[Patrick Wallek]

Honestly, I have never heard of a "configuration manager". What is it that you do? What's your job description?

[YAQUB_1]

Hi,

Ur jobs roll basically Implementation Engineer/System Admin or Project Manager⠦⠦..Iâ ve also never before heard any product name Configuration Manager (CM). Could U please describe product future & brand name?

As I know CM means Cell Manager (Data Protector), is it?

BR/
Yaqub

[Anshumali]

What i got was:
http://en.wikipedia.org/wiki/Configuration_management
This appears more like a implementation quality assurance and tracking the changes.
Terry:???

[Mridul Shrivastava]

I think you are talking in terms of ITIL?
If thats the case then following are the key points:

To identify, control and audit the information required to manage IT services by defining and maintaining a database
of controlled items, their status, lifecycles and relationships and any information needed to manage the quality of IT services cost effectively.

Objectives of Configuration Management

â ¢ Identify and record infrastructure information
â ¢ Control information in the CMDB
â ¢ Leads to improved service quality (indirectly)
â ¢ Supports license management
â ¢ Ensure infrastructure information is up to date
â ¢ A basis for Service Management processes
â ¢ Information about the status of the infrastructure
â ¢ Management information