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DTC 16RX Manager software problems

 
EMCD
Frequent Advisor

DTC 16RX Manager software problems

Hi all, wondering if you could help me?
I'm trying to install the DTC 16RX Manager from my applications CD (disk 5). I'm running B.11.11.
When doing the swinstall -s /cdrom, then entering the menu system.
I can select the 16RX manager, mark it, and try to install it. It will not install as it has errors. I've heard they are common and was wondering if anyone knew the workaround.


* Agent session started for user "root@cvukunx1". (pid=6167)

* Beginning Analysis Phase.
* Source: cvukunx1:/cdrom
* Target: cvukunx1:/
* Target logfile: cvukunx1:/var/adm/sw/swagent.log
* Reading source for product information.
* Reading source for file information.
verify /etc/services file
verify /etc/inetd.conf file
ERROR : the entry for tftp in /etc/inetd.conf file is not valid;
tftp is not properly installed/configured for DTC 16RX Manager,
please read the installation chapter of "Using the HP DTC 16RX Manager".
NOTE: The "checkinstall" script for "RDTCMGR.RDTCMGR-CODE" gave an
"exclude" return (exit code "3"). The script location was
"/var/tmp/BAAa06167/catalog/RDTCMGR/RDTCMGR-CODE/checkinstall".

NOTE: This software will be excluded from further processing.
The prerequisite "RDTCMGR.RDTCMGR-CODE,r>=A.14.3J.110" for
fileset "RDTCMGR.RDTCMGR-RUN,r=A.14.3J.110" cannot be
successfully resolved.
ERROR: The dependencies for fileset
"RDTCMGR.RDTCMGR-RUN,r=A.14.3J.110" cannot be resolved (see
previous lines).
You must resolve the above dependencies before operating on
this fileset or change the "enforce_dependencies" option to
"false".
The prerequisite "RDTCMGR.RDTCMGR-RUN,r>=A.14.3J.110" for
fileset "RDTCMGR.RDTCMGR-AUX,r=A.14.3J.110" cannot be
successfully resolved.
ERROR: The dependencies for fileset
"RDTCMGR.RDTCMGR-AUX,r=A.14.3J.110" cannot be resolved (see
previous lines).
You must resolve the above dependencies before operating on
this fileset or change the "enforce_dependencies" option to
"false".
The prerequisite "RDTCMGR.RDTCMGR-RUN,r>=A.14.3J.110" for
fileset "RDTCMGR.RDTCMGR-MAN,r=A.14.3J.110" cannot be
successfully resolved.
ERROR: The dependencies for fileset
"RDTCMGR.RDTCMGR-MAN,r=A.14.3J.110" cannot be resolved (see
previous lines).
You must resolve the above dependencies before operating on
this fileset or change the "enforce_dependencies" option to
"false".
The prerequisite "RDTCMGR.RDTCMGR-RUN,r>=A.14.3J.110" for
fileset "RDTCMGR.RDTCMGR-OV,r=A.14.3J.110" cannot be
successfully resolved.
ERROR: The dependencies for fileset
"RDTCMGR.RDTCMGR-OV,r=A.14.3J.110" cannot be resolved (see
previous lines).
You must resolve the above dependencies before operating on
this fileset or change the "enforce_dependencies" option to
"false".
* Executing preDSA command.
NOTE: Could not install the bundle "J2496B,r=A.14.3J.110" because
none of its filesets could be installed.

* Summary of Analysis Phase:
ERROR: Exclude RDTCMGR.RDTCMGR-RUN,r=A.14.3J.110
ERROR: Exclude RDTCMGR.RDTCMGR-AUX,r=A.14.3J.110
ERROR: Exclude RDTCMGR.RDTCMGR-MAN,r=A.14.3J.110
ERROR: Exclude RDTCMGR.RDTCMGR-OV,r=A.14.3J.110
ERROR: 4 of 5 filesets had Errors.
* 1 of 5 filesets will be Skipped.
ERROR: The Analysis Phase had errors. See the above output for
details.
2 REPLIES 2
melvyn burnard
Honored Contributor

Re: DTC 16RX Manager software problems

The clue is here:
verify /etc/inetd.conf file
ERROR : the entry for tftp in /etc/inetd.conf file is not valid;
tftp is not properly installed/configured for DTC 16RX Manager,
please read the installation chapter of "Using the HP DTC 16RX Manager".


I suggest you go read that section of the manual and check your tftp settings in /etc/inetd.conf
My house is the bank's, my money the wife's, But my opinions belong to me, not HP!
EMCD
Frequent Advisor

Re: DTC 16RX Manager software problems

Thanks for the help. I have looked at the tftp to find the daemon was not running. I started it and the software installed no problem.
Thanks again...