EMS error notification

[Shivkumar]

We received the below mentioned error through the EMS notification:-

Message Text = E-Alert UXOS8004 ux EMS Event 9 23:10:38 "Servername here" [5462]: ------ EMS Event Notification ------ Value: SERIOUS (4) for Resource: /system/events/core_hw/core_hw (Threshold: >= 3 )

Can someone throw some light on this ?

Thanks,
Shiv

[saju_2 · Accepted solution]

Hi shiv

This error is a message given by the EMS running on the hp-ux box.

IF u check the /var/adm/syslog/syslog u can find a description of this error. There u can find "Execute the following command to obtain event details:" . Execute that command . It will be something like /opt/resmon/bin......

Once u execute that comand u can get quite a good description about the problem . More information about EMS can be found at
http://docs.hp.com/hpux/content/hardware/ems/dm_TL_adapter.htm

Regards
CS

[Mahesh Kumar Malik]

Hi Shiv

It is worthwhile checking syslog.log file as well to get clear picture of error reported through EMS.

Regards
Mahesh

[Raj D.]

Hi Shiv,

Just run the command given in the syslog.log you can come to know about the error details.

You can also check /opt/resmon/log/event.log (check the latest one).

Cheers,
Raj.

[morganelan]

Try use this command:
#set_fixed -l
/system/status/core_hw/core_hw DOWN TRUE

#set_fixed -n /system/status/core_hw/core_hw

[Manoj Sivan]

Hi Shiv,

U can find some entry in syslog as below. Please execute the command specified, you will get the information you need.

Aug 19 22:34:12 ahsvrf02 EMS [2128]: ------ EMS Event Notification ------ Value: "CRITICAL (5)" for Resource: "/storage/eve
nts/disks/default/0_1_1_0.0.0" (Threshold: >= " 3") Execute the following command to obtain event details: /opt/res
mon/bin/resdata -R 139460610 -r /storage/events/disks/default/0_1_1_0.0.0 -n 139460609 -a

cheers

manu

[Mr Abdul Majeed Lardhi]

I think Firmware upgrade required


Regards

Abdul Majeed

[Raj D.]

Shiv ,

dm_core_hw is the monitor for hardware which is part of the System Processing Unit (SPU.) This includes the cabinet power supplies and fans, system bus, circuits which connect the I/O system to the main processor, and intake temperature.

The EMS notification is for the core_hw ,
Once you run the command , that notified in syslog.log , you can come to know about the problem that alerted by EMS.

can be check :
# man dm_core_hw for further details, with core_hw.

Cheers,
Raj.