GSP errors

[Greg Maiorana]

I have a hp900 L1000 a5576A server
when i get into the GSP an error comes up ?
i'm not sure what it means and can't find anywhere to look up the error?


Log Entry # 1 :
SYSTEM NAME: ncable1
ALERT LEVEL: 8 = Boot Possible, performance impaired

SOURCE: 6 = platform
SOURCE DETAIL: 6 = service processor SOURCE ID: 0
PROBLEM DETAIL: 1 = selftest result

CALLER ACTIVITY: 2 = operation STATUS: 0
CALLER SUBACTIVITY: 03 = console
REPORTING ENTITY TYPE: 1 = service processor REPORTING ENTITY ID: 00

0x7010028166002030 0B0003FF D0080045 type 14 = Problem Detail
0x4810028166002030 67720000 7361734D type 9 = ASCII Message sasMgr
0x4810028166002030 78632E43 4C4F4765 type 9 = ASCII Message LOGexc.C
0x7010028166002030 00000000 00002F35 type 14 = Problem Detail
0x70100A8166002030 0003292E 2F2A2000 type 14 = Problem Detail
Type CR for next entry, - CR for previous entry, Q CR to quit.

I can't find a site which has any information on it?....
Does anyone knows what this means ?

Cheers Greg Maiorana
wolfer@ihss.com.au

[Stefan Farrelly · Accepted solution]

This looks like a similar problem to one on the N-class where spirrious errors about the processors are generated but are in fact nothing to worry about. The fix on the N-class is to upgrade the firmware, the same on the L-class. Check your PDC firmware level, and upgrade to the latest; 40.26. You can use XSTM from OnlineDiag (Support CD) to see your firmware level (select a CPU and run Tools->Information on it)

HP strongly recommend installing server firmware 40.26 on all L-Class systems as soon as possible.

You can download right from the ITRC, either as firmware patch PF_CRHW4026 or as an swinstallable patch; PHSS_21696

[Greg Maiorana]

Have All ready got that firmware update installed it came with it. it's a fairly new system like 2 weeks old

[Patrick Wessel]

The GSP has it's own firmware with the current version A1.09. It's independent from the PDC.
Try to reset your GSP once again. When it fails the selftest once again contact your HP support to replace it. You are able to reset it either by pressing the reset button or execute the XD command from the GSP prompt.

[Stefan Farrelly]

Greg,

Ive got my wires crossed, Patrick Wessel's reply about the GSP firmware being independant of the PDC firmware is correct, and not only should you upgrade the PDC firmware but more importantly the GSP firmware. Here is the HP doc on how to upgrade the GSP firmware;

http://europe-support.external.hp.com/cki/bin/doc.pl/sid=2415e66b154ae72117/screen=ckiDisplayDocument?docId=200000049785395

On this document you can download the GSP firmware from;
ftp://docs.hp.com/dist/gspfirmware

Cheers,

Stefan
PS. Good spotting Patrick!

[Greg Maiorana]

==== GSP Help ============================================(Administrator)===
Hardware Revision 8 Firmware Revision A.01.09 Mar 20 2000,12:45:29
I have the latest GSP REvision as well
And still have that error i havn't tried upgrading with the same version of gsp over the top would that be a good idea?

[Patrick Wessel]

I'm afraid that does not fix the problem, Greg. Place a call for your Hardware Support and kiss the GSP good bye