Hardware Backup Error

[Carter Jay]

Hello,

Whan I try to create a new Automated Backup via sam, whan i launch the specify a new backup device box, I've got the error message:

SAM internal error. The error handler has gotten the error code 1 of type NOTE with the
associated strings: 0/3/0/0.4.0 QUANTUM
DLT8000

But when I launch backup interactively, the system seemes to work (files backed up) and i can restore them.

Where could it come from

Best Regards

Jerome

[Sajid_1]

TKB document says this is a know problem. Solution:
Add following line to the file - /usr/sam/lib/C/pd_devinfo.tx:

TAPE:::stape::::.*DLT8000.*::::::Quantum DLT8000 Tape Drive::::::::::::BR,DLT

HTH,

[Sajid_1 · Accepted solution]

Hi again,

That't not two lines, just one line. For your confirmation and better understanding, check the document:
http://support1.itrc.hp.com/service/cki/docDisplay.do?docLocale=en_US&docId=200000058668881

Doc ID - KBRC00001924

[S.K. Chan]

The document is in here .. (DOCID KBRC00001924)
http://support1.itrc.hp.com/service/cki/docDisplay.do?docLocale=en_US&docId=200000058668881