HardWare failure?

[Starrynight_1]

Dear all

Does anyone knows what should be done when one gets this alarm message?:
PHKL_11579 B.10.00.00.AA FIX AUDIO HARDWARE CLOCK DEAD PANIC
I saw in HP Docs that you should get this message after you install PHKL_11579 patch, but in my system that patch was installed in 1997.
Strange enough to don??t know what to do, hein?
Does anyone got the same situation once?
Any help will be apreciated...

SN

[Steve Steel]

Hi


Maybe something got corrupted.

11579 is now

Patch Name: PHKL_22349

Patch Description: s800 10.20 New audio h/w support + cumulative fixes

Creation Date: 00/09/07

Post Date: 00/09/25

Hardware Platforms - OS Releases:
s800: 10.20


try installing that to reset the data.


Also do

swlist -l fileset -a state|grep -v "#"|grep -v configured

If there is any output from this then there are badly installed software parts.

Steve Steel

[Sanjay_6]

Hi SN,

This patch was superceded by another patch, and the latest patch in the series is PHKL_22349.

Check the defect description. It tells what was fixed by that patch. So a superceding patch will tell you the problem with the earlier patch and the situation under which the problem was observed.

http://us-support.external.hp.com/wpsl/bin/doc.pl/screen=wpslDisplayPatch/sid=f0ce62e3076dff51ad?PACH_NAM=PHKL_22349

Hope this helps.

Regds

[fg_1]

Hello

You will have to install patch PHKL_22349, this should fix the internal clock problem that you are having.

Here is the link for the patch.

http://us-support.external.hp.com/wpsl/bin/doc.pl/screen=wpslDisplayPatch/sid=f0ce62e3076dff51ad?PACH_NAM=PHKL_22349


Also I would check your firmware level and confirm with HP that it's ok or perform a firmware upgrade as well.

Good luck.

FG.