HP Software Depot ordering problem

[David Nixon]

Trying to order the (free) CIFS-Server product
and keep getting an "ordering denied" error
when submitting my web form.
Can anyone explain what has changed recently
with the HP Software Depot ordering mechanism.

Thanks,
DaveN.

[Steven E. Protter]

Shalom,

Its either bad code or someone recently downloaded the software.

Call the 1-800-366-3600 response center to get it fixed.

SEP

[marie-noelle jeanson]

I tried it and it worked for me. Which version were you trying to download?

Marie.

[David Nixon]

I now get that ordering denied error for any free package that I attempt to download.

I contacted the web site and someone from
eBusinessSupport said it was being worked
on.

I was subsequently emailed a key to download CIFS Server - but this turned out to be for 11.31.

Whereas I need the 11.11. version and its critical security fix.

[Jaime Bolanos Rojas.]

David,

Call the contracts team 800 386 1115, explain them the situation and ask them to expedite the software for you, it should be quick.

Regards,

Jaime.

[David Nixon]

E-Business support provided temporary access
to enable me to submit my order; whilst
work was ongoing on the Software Depot site.

[David Nixon]

I am now content.