Install problem

[bazen]

Hello all,

i'm trying to install a new software package (ArcServer client) on HP-UX 11.23. After starting the install script i'm running into following error (log-file):

======= 12/07/04 13:40:03 MET BEGIN swinstall SESSION
(non-interactive) (jobid=(hostname)-0047)

* Session started for user "root@hostname".

* Beginning Selection
* Target connection succeeded for "hostname:/".
ERROR: "hostname:/var/tmp/BrightStor19106/tmppkg.d": You do not have
the required permissions to perform this operation. Check
permissions using the "swacl" command or see your system
administrator for assistance. Or, to manage applications
designed and packaged for nonprivileged mode, see the
"run_as_superuser" option in the "sd" man page.
* Source connection failed for
"ES301MIT:/var/tmp/BrightStor19106/tmppkg.d".
WARNING: More information may be found in the daemon logfile on this
target (default location is
ES301MIT:/var/adm/sw/swagentd.log).
* Selection had errors.


Any ideas? Thanks in advance for your help.

Regards

[Bharat Katkar]

HI,
1. check if you have correct hostname.
2. # hostname and /etc/hosts gives you same name
3. check if you have copy of inetd.conf file in /etc if yes then remove that file.

Hope that helps,
Regards,

[Bill Hassell]

This is commonly caused by changes in hostname or IP address without a reboot. The program swagent does not know about the changes so it refuses to connect. Stop and restart swagent:

/sbin/init.d/swagent stop
/sbin/init.d/swagent start

Then try swinstall again.

[Fred Ruffet]

Is your source depot a file or a directory ?

If it is a directory, have you registered it using "swreg -l depot" ?
Other thing (for a directory) : As mentionned, try to use swacl. What is output of "swacl -l depot @ /path/to/depot" ?

Regards,

Fred

[bazen]

Hello,

thanks for your help it's working now.
The solution was the restarting of swagentd.
After the switch the machine was not rebooted.
Thanks to all.

Regards