Issue with patch installation

[Shelley Zhou]

We are installing patch bundle for HP-UX 11.11 via using the interactive swinstall. One of the patch is PHSS_35711. Under installation, I got following error message and the installation was suspended. Can anybody help me? From the swinstall interface, I can see that PHSS_35711 was listed, why I still got this error message?
Thanks very much for your quick response!
Regards, Shelley Zhou


* Installing fileset "PHSS_35711.MOTIF-SHLIB,r=1.0" (323 of
328).
ERROR: The file "/usr/lib/Motif1.2/libMrm.1" was not loaded because
it is missing from the source media.
ERROR: The file "/usr/lib/Motif1.2/libXm.1" was not loaded because it
is missing from the source media.
ERROR: The file "/usr/lib/Motif1.2_R6/libXm.2" was not loaded because
it is missing from the source media.
ERROR: The file "/usr/lib/Motif1.2_R6/libXm.3" was not loaded because
it is missing from the source media.
ERROR: Failed installing fileset "PHSS_35711.MOTIF-SHLIB,r=1.0".
Check the above output for details.
NOTE: The Install Phase has suspended. Check the above output for
reasons.

[unixguy_1]

Hi Shelley Zhou,

How do you install the patches?
Through Network or Locally installed the patch.

Bestyou download that patches and stored in Locally thenuse swinstall -s command to install it.

Here there is no error will not come if it's coming it's showing where is the Problem is in.

Pls check and revert back.

Regards,
Unixguy.

[Shelley Zhou]

Thanks for your response!
Yes, I'm installing it from local hard disk located under /sc_var/tmpupgrade/SMSC9.0PatchBundle.depot which includes all HP B11.11 patches and PHSS_35711 is one of them. All other patches were installed without problem, only PHSS_35711 had problem to be installed and got the error messages.

Br, Shelley

[Sagar Sirdesai]

This are the base filesets are needed before you install the patch PHSS_35711.
X11.MOTIF-SHLIB,fr=B.11.11,v=HP
X11.X11-FONT-AUX,fr=B.11.11,v=HP
X11.X11-FONT-MIN,fr=B.11.11,v=HP
X11.X11-TCH-B-MSG,fr=B.11.11,v=HP
X11.X11R5-SHLIBS,fr=B.11.11,v=HP
X11.X11R6-SHLIBS,fr=B.11.11,v=HP

The patch aslso has pre-requisites
s700: 11.11: PHCO_29495
s800: 11.11: PHCO_29495
Sagar

[unixguy_1]

Hi shelly Zhou,

I tell you onething u stored that pacthes in someother location(just for checking), and install it.

Are you dowunload this patch from HP site?

The Error is showing the exact details is the source is a problem that's why iam asking.

or i thing you stored it someother location it will instal,because you are telling all patches installed but only one patch is not installed,so i thing there is no problem is in fileset permission.

Pls check and revert back.

Regards,
Unixguy.

[Robert-Jan Goossens]

Hi Shelley,

I've got a feeling you are missing the complete HP-UX Developer's Toolkit.

http://h20392.www2.hp.com/portal/swdepot/displayProductInfo.do?productNumber=B3394BA

Regards,
Robert-Jan