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Jobs queue - PRINTER

 
Eduardo_63
Advisor

Jobs queue - PRINTER

I've problems with the printer jobs.
The jobs is sent from the server01.
The jobs enqueue on the server02.
I uploaded the diagram file.
any advice?
Thanks,
Regards,
6 REPLIES 6
Eduardo_63
Advisor

Re: Jobs queue - PRINTER

Hi friends,

Additional information:

The server01 is bdgsfpr
and the server02 is apgsfpr.

Thanks,
Rick Garland
Honored Contributor

Re: Jobs queue - PRINTER

Your print devices are remote devices.
According to your diagram you have a print server and and HPUX server acting as remote print servers.

When you submit a job to a remote server, the job is actually queued up on the remote server, be it 1 or the other.

Alan Meyer_4
Respected Contributor

Re: Jobs queue - PRINTER

I would concentrate on the network connection to the printer. Seems that that the servers think that it is down.
" I may not be certified, but I am certifiable... "
Eduardo_63
Advisor

Re: Jobs queue - PRINTER

Hi fiends,

why the enqueue with few jobs?
any tuning parameter ?

Thanks,
Mahesh Kumar Malik
Honored Contributor

Re: Jobs queue - PRINTER

Hi

Priority seen on queues is ? so increase the priority to more then one set in system default printer to release these queues.

Regards
Mahesh
Eduardo_63
Advisor

Re: Jobs queue - PRINTER

Thank fiends for your helps.
The problem is the that the down queue .
Why the queue falls?

Thanks,