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тАО01-28-2009 07:18 AM
тАО01-28-2009 07:18 AM
Every so often a printer in the lp queue will have a number of jobs queued up, and lpstat states that the top job is being printed, but nothing is printing. Users can print from their PC applications to the printer with no problem. I've learned that a disable wait 30 seconds or so, and enable clears the problem.
The problem is that we're a 24 hour shop and someone (often me) gets woken up to resolve the issue.
Any help would be greatly appreciated.
Thanks,
Brad
Solved! Go to Solution.
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тАО01-28-2009 07:28 AM
тАО01-28-2009 07:28 AM
Re: lp spooler hangs a printer
On the other hand, there is slight possibility of your printer firmware locking up, due to a timing issue or something since it is dual homed (unix and windows printing) and might not be handling two incoming data pipes properly. You might look around to see if there is a firmware update for your printer if such a thing exists.
Last but not the least, if you can specify the printer type, and the method it is connected to the network (jet direct or attached to a PC workstation) it might help you get better answers.
UNIX because I majored in cryptology...
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тАО01-28-2009 07:50 AM
тАО01-28-2009 07:50 AM
Re: lp spooler hangs a printer
The printer is an H/P LaserJet P4015. It is connected to the network via jet direct as are all of our laser jet printers.
The firmware version is V.36.35. I am going to try to see if there is a more recent version.
I should mention that this problem occurs on other H/P LaserJet printers as well.
-Brad
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тАО01-28-2009 08:19 AM
тАО01-28-2009 08:19 AM
Re: lp spooler hangs a printer
The other solution I would suggest is to use the windows print server (I am assuming you have one right ?) as a remote printer. Since windows printing does not have this hanging issue, just hand the job off to that print server and be done with it. The only caveat, the windows print queue name should conform to hpux queue naming standarts (14 characters or shorter with limited characters used in the name) which is most of the time is the problem, but can be rectified by creating a parallel windows printer on this print server to print to the same device I assume (not a Redmond lover here).
UNIX because I majored in cryptology...
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тАО01-28-2009 08:31 AM
тАО01-28-2009 08:31 AM
Re: lp spooler hangs a printer
We don't have a windows print server, but if this problem gets worse I may consider setting one up. Fortunately, this is a problem that occurs about once a month. Considering we have more than sixty printers managed by lp it's not yet a serious problem.
-Brad
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тАО01-28-2009 08:38 AM
тАО01-28-2009 08:38 AM
Solution/etc/lp/interface/model.orig/
of course before doing this
lpshut; sleep 1; lpstat -r
to make sure the print scheduler has stopped and afterwards
lpsched; sleep 1; lpstat -r
to make sure it came back to life.
HTH
UNIX because I majored in cryptology...
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тАО01-28-2009 08:46 AM
тАО01-28-2009 08:46 AM
Re: lp spooler hangs a printer
Thanks again,
Brad