message in syslog

[Admin.SIF]

What means this in SYSLOG.LOG. I've got that message several times, always during my host backup. It appears something on the system try to access the tape drive.

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Aug 17 03:14:58 sgpfunix EMS [2173]: ------ EMS Event Notification ------ Value: "CRITICAL (5)" for Resource: "/storage/events/tapes/SCSI_tape/0_5_0_0.6.1" (Threshold: >= " 3") Execute the following command to obtain event details: /opt/resmon/bin/resdata -R 126156811 -r /storage/events/tapes/SCSI_tape/0_5_0_0.6.1 -n 142409737 -a
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(see attached file for details of the suggested command.

[Rita C Workman]

Yeah, either the device is busy trying to back up something else...and this job wants to use it and can't.
Or....any this would be my guess. You may have a hardware problem. Run ioscan and see if it shows up correctly. If it doesn't that the system can not read the hardware properly. Check to make sure it's on and not offline....if it is. Then you probably need to call hardware.

[James R. Ferguson]

Hi:

The harware monitoring software (EMS) is doing its job. The report from it that you attached suggests you run opt/resmon/bin/resdata for more information. A variety of reasons and suggested actions are in the report. This report also contains the hardware path that you can match to an ioscan.

...JRF...

[Rick Garland]

The Event Management Service (EMS) has detected something going on with the tape drive or with the library. You can try to reset the drive/library to see if that helps. If not, a call to HP might be in order.

[Antoanetta Naghiu]

Hardware failure or hardware patch missing.
Are you getting the error just at reboot time? Can you use tape tape afterwords?

[Admin.SIF]

I check my ioscan (see attach file) and everything appears to work fine. The Tape devise was completely replace 3 weeks ago. Before, I don't remember having that error entry in the syslog.log.

Also, I have nothing else than my OmniBack II process which use the tape drive (It's a 6 tapes library device). What can try to use it during my backup ?

[James R. Ferguson]

Hi:

Per your last post: Then the syslog message is probably just old. Me4ssages in the syslog are not timestamped (unfortunately!). EMS should be sending the same notifiction you reported to root's mailbox. Since that's timestamped (!) that's the best place to look for the current status of this, in my opinion.

...JRF...

[Admin.SIF]

Unfortunatly, the same message stop to be logged for 2 days last week (no backup was done those days) and restart (soon I done some backup. I realy think the problem is related to the backup process.

I'll call HP Support... Thanks everyone.