new problem during swinstall,

[mohan singh]

Hi ,

I am tying to install some patches thru swinstall -s /path/patch_name.depot.

after some time I get ther following error.
"A Remote Procedure Call to a daemon has failed. Could not start a
management session for "Loaner2:/". Make sure the host is accessible
from the network, and that its daemon, swagentd, is running."

I checked swagentd deamon , follwing is the result.
Loaner2:/> ps -ef |grep swagentd
root 3705 3666 0 18:47:05 pts/tc 0:00 grep swagentd
root 2217 1 0 17:59:02 ? 0:00 /usr/sbin/swagentd -r
Loaner2:/>

I killed swagentd deamon and restarted but no positive result.

Please help.

thanks

Mohan

[G. Vrijhoeven · Accepted solution]

Hi,

My first reaction would be restart the swagentd, but since you did that...

Is the host accessible? ( ping Loaner2 )

Regards,

Gideon

[Muthukumar_5]

what is your system information.(uname -a)

Can you able to install as,

swinstall -s Loaner2:/pathto/depot

I hope swagentd is working fine. Check it now.

swinstall may lookup hostname with -s option.

[Muthukumar_5]

Can you able to get nslookup results for Loaner2?

nslookup Loaner2

Else,

Add an entry in /etc/hosts as,

IP-ADDRESS FQDN Loaner2

else start the swinstall as,

swinstall -s IP-Address:/path to file/

Problem because of hostname resolvation or -s parameter setting.

[Jan Sladky]

hi mohan,

it seems like resoving problem, so try nslookup loaner2

you will see resolving order something like

DNS
hosts
NIS

if loaner2 will not be resolved in DNS you should have entry about in /etc/hosts (or NIS server)

check /etc/hosts for following entry:

127.0.0.1 localhost loopback
xxx.xxx.xx.x loaner2

Check also the /etc/nssswitch.conf if hosts are allowed after DNS (easiest way is to do it in SAM)

br Jan

[Jan Sladky]

I have forgotten, you must restart swagent

/sbin/init.d/swagentd stop
/sbin/init.d/swagentd start

br Jan

[Jeroen Peereboom]

Mohan,

I assume you do an install on the local machine? Does swlist work? Does swremove show a window with software to be removed?

Check your name resolving (nsswitch.conf, /etc/hosts, DNS, ...)
If this won't help, there are more threads on this subject. You may use the search option at the top of the screen.


Maybe a bit far fetched, but also check this one: http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=588794
Do you have a new DNS version installed (with 'round robin' functionality enabled?)

JP

[mohan singh]

Hi all,

Thanks to every body , information provided by u all was correct, problem is resolved,

There ware two IP define for network card and hosts file, I change the IP of hosts file , and it work.

but another error messege started.
Access denied to root@Loaner2 to start agent on unregistered
depot "/tmp/mohan/PHNE_29387.depot". No (i)nsert permission
on host. 09/01/04 09:28:26 SST
use swacl command.

I tried using swacle but no success. I may not be using this command correctly.

Mohan

[Muthukumar_5]

Are you trying to install from super user ?? ( root ) or normal user

What is your swacl -l Loaner2 ?

Error of ,
Access denied to root@Loaner2 to start agent on unregistered
depot "/tmp/mohan/PHNE_29387.depot". No (i)nsert permission
on host. 09/01/04 09:28:26 SST

--> saying as,

Not having insert permission on the file system.

Try as like,

swacl -l depot -f /tmp/mohan/PHNE_29387.depot -M host:Loaner2:i

[mohan singh]

Hi all,

I am sorry , Actually I rebooted the system for some other reason , and after that patch installation gone smoothly . (this is a test server).
But I wanted to go into deep of this problem.

Thanks

Mohan