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openmail P7 client interface not starting

 
Sajin
Occasional Contributor

openmail P7 client interface not starting

Dear gurus
i am having openmail on hpux 10.20.till yesterday everthing was working fine.
Now my users are not able to connect the server. it is telling requireent of license. i have deleted the extra users. right now total users are 98. only.

Please guide me how to start the P7 client
interface?
Please find the logs


omshowlic

There are 103 configured OpenMail users on this system.

The following node-locked license passwords are recognized:

Product Start Date Expiry Date Number of Users
------- ---------- ----------- ---------------

B-series mailbox 11.29.99 maximum 50
B-series mailbox 11.29.99 maximum 50
HP client 11.29.99 maximum 50
HP client 11.29.99 maximum 50


omstat -s
Service Router Started 01:38:40 0
Local Delivery Partially Aborted 01:38:40 542
Internet Mail Gateway Started 01:38:41 0
X400 Interface Starting 01:38:41 0
HPDesk Gateway Starting 01:38:41 0
Sendmail Interface Started 01:38:42 0
Local Client Interface Enabled 01:25:11 0
Remote Client Interface Enabled 01:25:11 0
Test Server Started 01:38:42 0
Request Server Started 01:38:43 0
Print Server Started 01:38:43 0
Directory Synchronization Started 01:38:43 0
P7 Client Interface Disabled 01:38:48 0
Bulletin Board Server Started 01:38:44 0
Directory Relay Server Started 01:38:44 0
Lotus Notes Interface Partially Aborted 01:38:44 0
SMS Gateway Partially Aborted 01:38:45 0
Background Search Service Started 01:38:45 0
Archive Server Started 01:38:45 0
CDA Server Started 01:38:46 0
Application Link Server Starting 01:38:46 0
#




Warning : Sufficient licenses are not available. You should obtain more
licenses to cover the additional users that you have configured.
Enabling 4 subsystem(s).
Warning : Sufficient licenses are not available. You should obtain more
licenses to cover the additional users that you have configured.
omon : [OM 4823] Subsystem Local Client Interface is already on.

omon : [OM 4823] Subsystem Remote Client Interface is already on.


WARNING: the p7.server daemon process is not running. Users will not be
able to connect to the P7 Client Interface until it is started.
Enabling 19 subsystem(s).
/opt/openmail/bin/omrc : OpenMail started



Thanks in Advance
1 REPLY 1
Andrew Merritt_2
Honored Contributor

Re: openmail P7 client interface not starting

I'm guessing you may already know this, but you're running seriously old and out-of-support software here. Both the OS (10.20) and the version of OpenMail have not been supported for years.

Which version of OpenMail is this? The latest it can be is B.05.10, and the last patch for that was released in 2000.

Was that 'omshowlic' output from before or after you reduced the number of users?

Did you try to restart the failed services after reducing the number of users? (103 should work, though, if you really do have 100 licenses installed, there was leeway of 10%, I seem to remember.)

What changed at the time the services failed to start up? Have any licenses recently timed out? Have a look in the nodelock file to see if there are any that have expired.

Andrew