Patch bundle install aborted at install phase

[Roy Phelps_1]

#bundle aborted at install phase

GIVEN:
HP-UX 11.23 on Itanium rx5670 box.
used swinstall to install patches
#swinstall -x autoreboot=true -x patch_match_target=true -s /cdrom/...

install of patchset August 2004 11i v2(B.11.23.0408) was successful.

Install of September 2004 patchset (B.11.23.0409) ended with:

4 files had errors..1 fileset had errors...
The files were not loaded because they were missing from the media.
(cd was probably created with the last files cut off)
PHSS_31840 failed install.
"The Install Phase has suspended. Check above..."
"Aborting the Install Phase"

check_patches reveals:

ERROR:
~
The following patch filesets are in the corrupt state:
PHSS_31840.AUDIO-RUN
PHSS_31840.AUDIO-SHLIBS
PHSS_31840.AUDIO-SRV
Run swverify to find cause and how to correct.
~
WARNING:
One or more active patch filesets are in the installed state,
but they include a configure script....Use swconfig...
~large list~
~
NOTE:
One or more patch filesets are in the installed state, but
they do NOT include a configure script.
~long list~
Configure using swconfig.

QUESTIONS:

1)When swinstall aborted at the install phase what was left to do?

2)If I fix the corrupt patches, configure the unconfigured ones, and
configure the installed ones, what else is there to do?
2a)Reboot? 2b)Rebuild kernel?

Thanks very much!
Roy

[Sanjay_6]

Hi Roy,

I would suggest you open a S/W case with HP.

You can either do this online or since you are in USA, call the hp support 800 number to open the case.

http://www2.itrc.hp.com/service/mcmItrc/chooseSWEntitlementReq.do

Hope this helps.

Regds

[lawrenzo]

check the swagent.log in /var/adw/sw.

this should tell you which filesets have failed to install.

if the patches which are installed require a reboot then you will have to reboot the system.

[Bharat Katkar]

Hi,
looks like PHSS_31840.AUDIO-RUN,PHSS_31840.AUDIO-SHLIBS and PHSS_31840.AUDIO-SRV are corrrupted on your CD itself as specifically told by swagent. What you can do is downlaod fresh September 2004 BUNDLE11i and try installing that one. You can get more information regarding this bundle and how to download the same can be obtained below:

http://us-support.external.hp.com/estaff/bin/doc.pl/screen=estaffDocs/distrib_redir=0+1103601233|*?File=patches_hpux%2Fsnf3_hpux11iv2_9000_integrity.htm&Log=SCR%3DwpslSrchHPUXpatches

I hope that shoudl work. I did it and everything went out fine.
Hope that helps.
Regards,

[Bharat Katkar]

Hi,
The link below is the direct link to the Bundle Software:

http://www1.itrc.hp.com/service/patch/releaseIndexPage.do

Just download it.
Regards,

[Roy Phelps_1]

Basically I'm trying to figure out the swinstall process. What are it's steps
and what do I do when it fails. My questions
were and are:
QUESTIONS:

1)When swinstall aborted at the install phase what was left to do?

2)If I fix the corrupt patches, configure the unconfigured ones, and
configure the installed ones, what else is there to do?
2a)Reboot? 2b)Rebuild kernel?

3)OR, do I just do another swinstall with
the same parameters only with a valid bundle?

[Cheryl Griffin]

The warning in the log state to use swconfig for filesets that are left in the install state.

Corrupt patches are not installed, so verify the depot does not have problems (redownload the patches, etc.) and select the patches for installation again. Watch the swagent.log for errors.

[Roy Phelps_1]

Thanks Cheryl,
Your answer is the closest to answering
my questions. I tried to reopen and
give you more points(8). No luck.
I'll try to be more concise in the future
and reward more.
Thank you all.
-Roy