Please Report Forums Issues! (7/2)

[Rainer von Bongartz]

PLEEEEEEEEEEEEEEASE change something with your performance . I'm getting more 404 errors today than anything else.
I even have problems posting replies.

[malki_2]

I receive frequently this page when I try to clic on any link
404 object not found
So I must go back and retry once more

[Mark van Hassel]

Hi Dan,

I got a "404 not found" every time except for the first page I loaded.

[weller]

I discovered the forum for me since one week, since that, if I a free minute have, I look there purely. It is very interesting

[Dave La Mar]

It takes two attempts to submit a reply. I get an error screen, go back, submit again then all is fine.
The page cannot be found
The page you are looking for might have been removed, had its name changed, or is temporarily unavailable.

--------------------------------------------------------------------------------

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Open the forums.itrc.hp.com home page, and then look for links to the information you want.
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HTTP 404 - File not found
Internet Explorer

[Victor_5]

I saw the following error message

Error processing SSI file '/cm/FamilyHomeContent/1,1152,LoggedIn!117,00.html'


when I refresh my screen sometimes, hope it is useful for your maintenance.

[Deshpande Prashant]

HI
Submitting reply gave me error couple of times and threw me out of forum. I was required to login back to find reply did not go through.

Error processing SSI file '/cm/FamilyHomeContent/1,1152,LoggedIn!117,00.html'

Thanks.
Prashant.

[Rita C Workman]

Hi Dan,

Well I tend to ignore the scsi errors and 404 errors...provided there aren't too too many...

BUT I have noticed everyday this week when I go to get logged in..I can't. I may get the ITRC Forums home page..but I am not logged in and when I try to login...it just doesn't. If I go to IT Resource page, I'm there and it knows it's me...but click back to Forums and again it says to login....
Is it a time of day thing??? I'm USA, EST. Generally I try to login anytime between 7am to 8:30am.

Thanks,
Rita

[John Bolene]

Just got the following several times...
Error processing SSI file '/cm/FamilyHomeContent/1,1152,LoggedIn!117,00.html'


Also got several incomplete page loads trying to report this information.

[Kimberly Ann]

Everyone, thanks very much for your valuable feedback. Regarding recent posts:

Rita -- the login issue you mention is something I also experience. It is sporadic, and I see it happen at all times of the day (this morning in fact). I've noted it in our tracking tool.

Paul C. -- your suggestion is a good one, and I'll forward it to the ITRC development group. It will likely need to be worked into a future release.

Jim -- thanks for the pointers to previous discussions on enhancements. I agree the suggestions are straightforward, and I have added them to the tracking tool.

All -- the recent 404 issues were related to one of the servers, requiring a reboot. A performance patch is expected soon and hopefully will eliminate these occurrences in future.

I plan to open up another thread regarding Forums issues, as this one is getting rather long. I'll plan to create a new one at the beginning of each month. Until next time....

Regards,
Dan

[Kimberly Ann]

Hi All,

The new thread for reporting Forums Issues and Enhancements for the month of August is located at:
http://forums.itrc.hp.com/cm/QuestionAnswer/1,1150,0x20ac72234586d5118ff00090279cd0f9,00.html

Regards,
Dan

[Praveen Bezawada]

Hi
Even though I am logged in European zone when I try to reply or start a new thread I am prompted to login and this time the prompt is for Amercia/Asia pacific. So I have to move back to my zone and login again.

PRB

[Kimberly Ann]

Praveen,

Not sure what causes your issue, however try the following:

Clean the cookies off your machine along with the memory cache, the browser cache, and remove any bookmark for the ITRC. Once you have done this, restart your browser and type in http://www.itrc.hp.com.

I hope this helps....please let me know if it does.

Best Regards,
Dan

PS: The new thread for reporting Forums Issues and Enhancements for the month of August is located at:
http://forums.itrc.hp.com/cm/QuestionAnswer/1,1150,0x20ac72234586d5118ff00090279cd0f9,00.html