print problem

[Burhan Koni]

Hi
I have a problem in printing on hp-ux 11i server. all jobs could not be printed. lpstat -a command hangs, and from sam when trying to browse physical printers it hangs also.

pls your help.

Best Regards
Burhan Koni

[MarkSyder]

Are there any clues in /var/adm/lp/log?

Mark Syder (like the drink but spelt different)

[ramkumar]

hi
i think your inputs are not sufficient .tell us the type printer i.e remote printer or centronics or serial . better see in the files /etc/lp/interfaces nad /var/adm/lp/logs.

[Burhan Koni]

Dear all
all printers are on the network.

contents of /var/adm/lp/log is:
***** LP LOG: May 24 11:46 *****
***** STOPPED May 24 12:54 *****

and the file /var/adm/lp/lpd is:
Host name for your address (172.18.36.152) unknown
Host name for your address (172.18.36.152) unknown
Host name for your address (172.16.17.63) unknown
Host name for your address (172.16.17.63) unknown
Host name for your address (172.16.17.63) unknown
Host name for your address (172.16.16.186) unknown
Host name for your address (172.16.16.186) unknown
Host name for your address (172.16.16.186) unknown
Host name for your address (172.16.16.186) unknown
Host name for your address (172.16.16.186) unknown
Host name for your address (172.16.16.186) unknown
Host name for your address (172.16.16.186) unknown
Host name for your address (172.16.16.186) unknown
Host name for your address (172.16.16.186) unknown
~

note: these IP's are for workstations not for the server.

Regards
Burhan Koni

[Ranjith_5]

Hi Koni,

Does PHCO_8488 has installed on ur machine?


Regards,
Syam

[Ranjith_5]

Koni,


1.)This was a working setup?
2.) Is this problem started recently?
3.) Any changes performed on the system recently?
4.) Is your lpsched hangs intermittenly?

Please check the lpspool subsystem cumulative patchs are installed on the server.

verify the following patches are installed.
PHCO_27133
PHCO_10749
PHCO_8488
PHCO_16294

Regards,
Syam

[Burhan Koni]

Hi Syam
this patch is not installed, could it be included in othe patches. but I have this system since two years I did not faced this problem. no new software recently installed or any changes to the system.

Regards
Burhan Koni

[Burhan Koni]

the attached is a list of patches in the system.

BR
Burhan Koni

[MarkSyder]

How about stopping and restarting the print system?

lpshut
lpsched

Mark

[Burhan Koni]

Hi Mark

look at the results of lpshut, lpsched
# lpshut
lpshut: scheduler not running
# lpsched
scheduler is running
#

BR.
Burhan Koni