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09-28-2005 06:24 PM
09-28-2005 06:24 PM
sometimes it can be happen that a user is switching off a printer (that's normal ;-)).
That other users are trying to print to the switched off printer is also normal, but my question is:
Why goes the printer sometimes in a disabled status??
Is that the normal behavior?
I thought all print jobs are waiting in the queue folder .../requests/printer_name and when the printer is turned on again, all jobs will be executed than. Am I wrong?
Any ideas why the disabled status occurs only sometimes?
Thanks in advance
Solved! Go to Solution.
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09-28-2005 06:27 PM
09-28-2005 06:27 PM
Re: printer sometimes disabled
What type of printer is this and how it has been configured??-remote, network or hppi??
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09-28-2005 06:41 PM
09-28-2005 06:41 PM
Re: printer sometimes disabled
that was fast!
What type of printer is this: Mixed, HP, Lanier, Lexmark, ...
and how it has been configured??
-remote, network or hppi??: 95% remote
Our application team has the possibility to enable printers, so I got the info to late and I have to wait when it occurs again, to check the log file.
cheerio, Klaus.
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09-28-2005 08:47 PM
09-28-2005 08:47 PM
Solution- Mark as New
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09-30-2005 12:12 AM
09-30-2005 12:12 AM
Re: printer sometimes disabled
Maybe I have to investigate more in readings docs.