I am currently on a mission to try and find root cause for all the problems that occur on our HP systems. FUN ! One issue I am facing is that a lot of the time is that by the time the problem is fixed root cause is not possible. Today on a a D370 9000 (ver of openspool is B.01.40) the qserver was spinning. Sys admin guys recycled openspool and this resolved. Anyone have any ideas what may cause this ?? No errors in PdLog2. I was thinking maybe a device is having an issue ? Any ideas ???
I agrre wit6h you that once the problem is removed the root cause is harder to find.
I assume by "qserver spinning" you mean that it was consuming a lot of resources although nothing was printing ?
I doubt it has to do with device problem. It is actually more likely that there comes to some printing problem, but in that case you would rather got some device server "spinning".
The general practice that I recommend for qserver/devserver is that every few weeks you do this simple "cleaning" of OpenSpool status files :
Very true, however we are phasing the 2563s out soon and come to think of it openspool too. But this is only happening on one site, odd. Also RCA is a big no no.
Not anymore, they have their own server nwo gb635_1. Only link is through UK network 130.130..... to Carlilse. They have only one printer. Which is on LAN and is connected find, ping times and PdLog shows no errors, but perhaps device itself has an issue,
Might well be a hw issue, could get local is to try another printer if they have spare time.
Is it connected using a jetdirect card/box or dtc?
They used to be a couple that were directly connected to users pc's, which were used as the print server. Pain when they forgot NOT to switch there pc off!
