remote printing problems

[Jim Mickens_2]

When trying to print to a remote BSD printer (via HPDPS), the prints will begin
spooling and then suddenly stop somewhere in the middle of the print. I'll
have to pdenable the physical printer on the HP in order to get it to start
spooling again.

The remote printer is a Kodak 9110, which includes a SUN workstation as a print
server. A snoop utility running on the SUN station indicated that it is
getting a cancel print code from the HP (HP-UX v10.20).

Can anyone tell me what could cause the HP to send a cancel code in the middle
of a print? Are there any known incompatibilities between HP-UX and the SUN
workstation (I'm still trying to get OS version information on that machine.)
Wanted to try here before taking it to software support. We've also tried
running it through an NT server queue. Jury is still out on that, but we'd
still prefer to go directly to the printer.

[Dan Hull]

Is the printer local to the SUN machine, or on the network? If on the network,
is it using a JetDirect box or card?

Sometimes network problems will cause remote print jobs to mess up, but once
the job is sent from the HP to the Sun, the HP should pretty much leave it
alone unless someone actually interferes with it. It's certainly strange...

If the printer is on the network, consider printing directly to it and
bypassing the SUN box.

[Jim Mickens_2]

The printer is local to the Sun station. From what I understand, that's the
way Kodak designed the 9110 to run.

We've also tried to route the queue through an NT server, which is getting the
same results. If I try to set it up as a network printer (as opposed to a
remote printer) with a BSD interface, the HP tries to put it's own header
information on the print file before it sends it out.