sam -r disabled menu

[Bryan D. Quinn]

For the past two mornings my Operations menu keeps getting disabled in restricted SAM. My operators have a session open but when they go to open the second SAM session, they get a blank menu. When I go into sam -r, all of the functions have been disabled.

Any ideas on what could be causing this?

Thanks,
-Bryan

[Steven E. Protter]

Shalom,

Someone hammered their configuration files.

Restore the configuration files or rebuild the functionality.

Its possible the problem was introduced by a patch.

Do the "what did we do lately" reality check to try and find the most likely cause and course of action.

SEP

[Bryan D. Quinn]

Well, that is the weird thing. We have done nothing. The system has been stagnate for quite some time. We do a weekly reboot, that is about as exciting as it gets.

When you say the configuration files have been hammered. What configuration files are you speaking of?

thanks,
-Bryan