sanmgr and java hugging the CPU

[IT Response]

Hi,

We have a VA7100 connected to an rp7410 running HPUX 11.11

we just noticed that sanmgr is hanging the system and hugging the CPU upto 100%


1.09.0 hp StorageWorks Command View SDM is currently in use.

BUNDLES INSTALLED:
B6848BA 1.4.gm.46.2 Ximian GNOME 1.4 GTK+ Libraries for HP-UX 11.00 and 11i
B8111AA 1.2.2.15.00 Java 2 RTE for HP-UX (700/800), PA1.1 + PA2.0 Add On
B8465BA A.01.05.08 HP WBEM Services for HP-UX
B9073BA B.06.00 HP-UX iCOD (Instant Capacity on Demand)
B9098AA 1.2.2.15.00 Java 2 Plugin for HP-UX (700/800)
B9789AA 1.3.1.09.08 Java2 1.3 RTE for HP-UX
BUNDLE B.2009.07.02 Patch Bundle
BUNDLE11i B.11.11.0306.1 Required Patch Bundle for HP-UX 11i, June 2003
Base-VXVM B.03.50.5 Base VERITAS Volume Manager Bundle 3.5 for HP-UX
CDE-English B.11.11 English CDE Environment
CMDVIEWSDM 1.09.00 HP StorageWorks Command View VA
FDDI-00 B.11.11.02 PCI FDDI;Supptd HW=A3739A/A3739B;SW=J3626AA
FEATURE11-11 B.11.11.0209.5 Feature Enablement Patches for HP-UX 11i, Sept 2002
FibrChanl-00 B.11.11.09 PCI/HSC FibreChannel;Supptd HW=A6684A,A6685A,A5158A,A6795A
FibrChanl-01 B.11.11.02 PCI-X FibreChannel;Supptd HW=A6826A,A9782A,A9784A
Fwuu B.11.00.04.02 Firmware Update Bundle
GigEther-00 B.11.11.19 PCI/HSC GigEther;Supptd HW=A4926A/A4929A/A4924A/A4925A;SW=J1642AA
GigEther-01 B.11.11.11 PCI/PCI-X GigEther;Supptd HW=A6794A/A6825A/A6847A/A9782A/A9784A/A7109A
HPUX11i-OE B.11.11.0312 HP-UX 11i Operating Environment Component
HPUXBase64 B.11.11 HP-UX 64-bit Base OS
HPUXBaseAux B.11.11.0312 HP-UX Base OS Auxiliary
HWEnable11i B.11.11.0312.4 Hardware Enablement Patches for HP-UX 11i v1, December 2003
IEther-00 B.11.11.04 PCI/PCI-X IEther;Supptd HW=A7011A/A7012A
J4189-11001C E.10.34 Hewlett-Packard JetDirect Printer Installer for Unix
MOZILLA 1.4.0.00.00 Mozilla 1.4 for HP-UX
MOZILLAsrc 1.4.0.00.00 Mozilla 1.4 Source distribution
OnlineDiag B.11.11.13.14 HPUX 11.11 Support Tools Bundle, Dec 2003
RAID-00 B.11.11.01 PCI RAID; Supptd HW=A5856A
T1455AA 1.3.1.09.08 Java2 1.3 Netscape Plugin for HP-UX
T1456AA 1.4.2.10.00 Java2 1.4 SDK for HP-UX
T1457AA 1.4.2.10.00 Java2 1.4 RTE for HP-UX
T1458AA 1.4.1.02.02 Java2 1.4 Netscape Plugin for HP-UX
T1471AA A.04.40.006 HP-UX Secure Shell
hpuxwsApache A.1.0.06.02 HP-UX Apache-based Web Server
hpuxwsTomcat A.1.0.03.03 HP-UX Tomcat-based Servlet Engine
hpuxwsWebmin A.1.0.05.02 HP-UX Webmin-based Admin
hpuxwsXml A.1.0.01.02 HP-UX XML Web Server Tools
perl B.5.6.1.F Perl Programming Language
scsiU320-00 B.11.11.00 PCI SCSI U320; Supptd HW=A7173A

CPU TTY PID USERNAME PRI NI SIZE RES STATE TIME %WCPU %CPU COMMAND
0 pts/tP 6926 root 152 20 26684K 75196K run 24:34 97.83 97.66 java

ps -ex |grep 6926
6926 pts/tP 25:06 /opt/sanmgr/jre/bin/PA_RISC2.0/java -DHAGT=1 -Djava.net.preferIPv4Stack=true -cp classes/jcore.jar:classes/hostagent.jar:../cssi/Logging/classes/cssilog.jar -Djava.security.policy=config/sec.policy -Djava.library.path=lib com.hp.sanmgr.hostagent.hostserver.JCoreServer
20923 pts/tP 0:00 grep 6926

thank you in advance

[Steven E. Protter]

Shalom,

That gnome depot is pretty old. After indicating they were going gnome 7 years ago HP reversed itself.

I would go to http://www.hp.com/go/java

I would make sure I have required OS patches and newer versions of all current Java products.

Performance problems with java itself are normally corrected by installing a new version.

The June 2009 Gold Patch set would be a good idea. It includes required Java patches.

SEP

[Torsten.]

I agree with SEP. Java patches will most likely solve your problem.