savemail panic

[meekrob]

Hi All

I havean rx2660 with HPUX11iv3 installed. i don't know what they happen on the system and he give me every 15 minutes on the console an error (MARS is the name of the server):

Mar 31 00:05:00 MARS sendmail[16250]: o2V050Tb016250: Losing ./qfo2V050Tb016250: savemail panic.

Please Help me

Best regard,

[Dennis Handly]

Have you looked at /var/adm/syslog/mail.log?

Is it always "qfo2V050Tb016250"?
You could rename/remove those files "?fo2V050Tb016250" in /var/spool/mqueue/.

[meekrob]

Hi Dennis

I search but don't find this file qfo2V050Tb016250 into /var/spool/mqueue. how can i resolve this problem? Please advise.

Best regards,

[Dennis Handly]

>I search but don't find this file qfo2V050Tb016250 into /var/spool/mqueue.

Have you searched for all 3 of the files with this pattern: ?fo2V050Tb016250

>how can I resolve this problem?

Was that filename the same each time?
Anything in the logs?

[meekrob]

Hi Dennis

It is not the same filename each time.

Please find attached the mail.log. into syslog.log there is no importante logs about this issue.

Waiting your reply,

Best regards.

[SoorajCleris]

Hi ,

Could you please paste the output of #bdf

Regards,
Sooraj

[SoorajCleris]

Hi,

What is the permission/ownership of The /var/mail, var/tmp directory? This may have wrong permissions, which prevents write access to files!!


Regards

[Dennis Handly]

>Please find attached the mail.log

As Sooraj said, there is something stopping files from being created:
Mar 31 22:05:01 ICTFM01: o2VM50hv007016: o2VM51hu007021: DSN: Can't create output
Mar 31 22:05:01 ICTFM01: o2VM51hu007021: to=root, delay=00:00:00, xdelay=00:00:00, mailer=local, pri=31587, dsn=5.0.0, stat=Can't create output
Mar 31 22:05:01 ICTFM01: o2VM50hv007016: MCI@0x0: NULL
Mar 31 22:05:01 ICTFM01: o2VM51hu007021: o2VM51hv007021: return to sender: Can't create output
Mar 31 22:05:01 ICTFM01: o2VM51hv007021: to=root, delay=00:00:00, xdelay=00:00:00, mailer=local, pri=32611, dsn=5.0.0, stat=Can't create output
Mar 31 22:05:01 ICTFM01: o2VM51hu007021: Losing ./qfo2VM51hu007021: savemail panic

Does mailq show lots of undelivered mail?

You might also want to fix this:
unable to qualify my own domain name (MARS) -- using short name
be sure to set domain name in Dj macro in sendmail.cf

[Dennis Handly]

You should also do a "bdf /var/spool/mqueue" and check the permissions and owners on the directory paths:
ll -d /var /var/spool /var/spool/mqueue

[meekrob]

Hi Sooraj,

Please find attached the output of bdf and the permission of /var/tmp and /var/mail.

Hi Dennis,

find attached the permission directories.
you asked.

>Does mailq show lots of undelivered mail?
YES

>You might also want to fix this:
How can i fixe this issue. Can you advise please?

[Dennis Handly]

>output of bdf and the permission of /var/tmp and /var/mail.
>9375544 10% /var

You have enough space in /var.

>find attached the permission directories you asked.
drwx------ 2 root mail Apr 1 11:05 /var/spool/mqueue

It looks like that's correct.
http://forums.itrc.hp.com/service/forums/questionanswer.do?threadId=1150687

>How can I fix this issue?

That was with the domain name. It says to "set domain name in Dj macro in sendmail.cf".

Not sure if that's the problem with savemail panic.

[Dennis Handly]

Using google I found these URLs:
http://www.brandonhutchinson.com/savemail_panic_in_Sendmail.html
http://lists.freebsd.org/pipermail/freebsd-questions/2003-May/006974.html
http://rackerhacker.com/2008/02/18/sendmail-savemail-panic/

Do you have postmaster defined?
/var/mail/root /var/tmp/dead.letter permissions

[meekrob]

Hi all

This is the aliases in /etc/aliases what invoque this issue. THX ALL.

http://www.brandonhutchinson.com/savemail_panic_in_Sendmail.html

[meekrob]

THX

[Dennis Handly]

>THX

If you are happy with the answers you got, please read the following about reopen threads and assigning points:
http://forums.itrc.hp.com/service/forums/helptips.do?#41
http://forums.itrc.hp.com/service/forums/helptips.do?#33