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Server crash

 
Jansen Sena_1
Occasional Contributor

Server crash

Dear friends,

I have a server with HP-UX 11.00/800 (L2000). This machine halted twice and the most different syslog message is:

syslog: System error initializing semaphore, Device busy

When this problem occur, my server not respond ping, telnet and console login. Can anyone help me? Is there any patch to solve this problem?

Thanks,

Jansen.
8 REPLIES 8
Massimo Bianchi
Honored Contributor

Re: Server crash

Hi,
i think it couls be related to the number of semaphores on your server.

Can you pastet /stand/system ?

check parameters

sem*

Massimo

Zeev Schultz
Honored Contributor

Re: Server crash

It could be a patching issue as well.Does your
system hang totally - you have to reset it?I'd
wait for such an occasion and perform TOC (Transfer Of Control) from the GSP (Ctl+B) card.Hopefully,saving crash is enabled and you
can extract the stack trace from the crash later (or pass crashdump to HP support center for analysis).It also can be due to process holding a device or high context switch content conditions (many processes are fighting for a specific device like io etc).
I'd go for producing a crash and checking it.

best regards,

Zeev
So computers don't think yet. At least not chess computers. - Seymour Cray
Steven E. Protter
Exalted Contributor

Re: Server crash

If the system crashed with a red light on the front LCD panel, you should have a crash dump in /var/adm/crash

It will be a subdirectory.

You can perform q4 dump analysis on it and figure out what the error is. Then you can search itrc or contact hp with the analysis to figure out what patch you are missing.

Attaching the instructions.

SEP
Steven E Protter
Owner of ISN Corporation
http://isnamerica.com
http://hpuxconsulting.com
Sponsor: http://hpux.ws
Twitter: http://twitter.com/hpuxlinux
Founder http://newdatacloud.com
Zeev Schultz
Honored Contributor

Re: Server crash

Or if you have support agreement with HP ask
for crashinfo tool.Fast & simple.

Zeev
So computers don't think yet. At least not chess computers. - Seymour Cray
Jansen Sena_1
Occasional Contributor

Re: Server crash

Dear friends,

when this problem occurs I have to reset the server using GSP. The server don't crashed with a red light on the front LCD panel. Thus, I don't have crash dump files in /var/adm/crash.

Vasikaran Venkatesan
Frequent Advisor

Re: Server crash

You may want to TOC the system and create a crash dump off the system - to identify, where it is hanging. By any chance, did u check the /tmp file system if it is getting full.
Steven E. Protter
Exalted Contributor

Re: Server crash

1) The system should not halt.

2) You probably have a performance tuning issue specficially with regards to shared memory segments

shmmax
shmseg

I am attaching a document to help with data collection, and putting in a link to help with the tuning.

http://www2.itrc.hp.com/service/cki/search.do?category=c0&docType=Security&docType=Patch&docType=EngineerNotes&docType=BugReports&docType=Hardware&docType=ReferenceMaterials&docType=ThirdParty&searchString=UPERFKBAN00000726&search.y=8&search.x=28&mode=id&admit=-1335382922+1059408712337+28353475&searchCrit=allwords

SEP
Steven E Protter
Owner of ISN Corporation
http://isnamerica.com
http://hpuxconsulting.com
Sponsor: http://hpux.ws
Twitter: http://twitter.com/hpuxlinux
Founder http://newdatacloud.com
Jansen Sena_1
Occasional Contributor

Re: Server crash

Steve,

I'm having problems to use your link. The document search fail. Can you help me?

Thanks,

Jansen.