ts99!

[Lorenzo Facello]

Hi all,
we found some problem with A500.
in 2 days we had 7-8 panic reboot.
the var/adm/crash is full and I followed the HP crash analysis (http://67.176.164.101/ll/hpq4.html)
I found a HPMC probl, can you tell me form the ts99 what kind of specific problem is it.
and how can I read it?
thanks
LF

[Arunvijai_4]

Hi LF,

Here is a thread which should help you,

http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=108539

-Arun

[Arunvijai_4]

LF,

Some more links,

http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=972565
(Better analysis)
http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=13434

# head -10 /var/tombstones/ts99

-Arun

[Raj D.]

Hi Lorenzo ,

You can log a call to HP , and they will provide the tool , collection.sh and crashinfo (binary file) , copy it and run the collection.sh and you are done.

Send the resulted gz file to HP , and they will tell quickly the exact reason for panic.

hth,
Raj.

[Lorenzo Facello]

ok.. thanks anyway!