WHEN YOU POST A QUESTION ---

[Paula J Frazer-Campbell]

Hi To all.

Guys/Gals
When you post a question on the forum please give as much information as possible, as on many occasions the person trying to help has to request this information in order to help.


Things like :-

1. Model.
2. OS.
3. Patch level.
4. What a script is trying to do.
5. The errors being received.
6. There is no rule six
7. A copy of a script.
7. Etc
8. Etc
9. In order to aqvoid confusion everyone will be called Bruce.

The more info you give the quicker the forumers can help you.

;^)

Paula

[Bill McNAMARA_1]

but that means that the first person to read it will get the answer! That's no fun.
We can't then guess the answer.

Later,
Bill

[Paula J Frazer-Campbell]

Bill

I know guessing what OS,what server - etc was part of the fun, but I only trying to help.

Please don't shoot the messenger.


;-)


Paula

[Pete Randall]

Bang!

[James R. Ferguson]

Hi Paula:

I believe Patrick Wallek's Forums Etiquette document obtainable from the ITRC Forums home page, covers this well:

http://forums.itrc.hp.com/cm/QuestionAnswer/1,,0x022718276953d61190040090279cd0f9,00.html

The proverbial problem is leading the equine species to the source of oxidized hydrogen.

Regards!

...JRF...

[Denver Osborn]

Well said Paula... err.. I mean Bruce. This info could help a great deal when troubleshooting.

-Bruce ;)

[Ravi_8]

Bill

HP support center will ask the same whenever we log a call {like Sr#, model, OS, log files.... :-)}

[Patrick Wallek]

I agree 110% Paula!!!!!!

[Paula J Frazer-Campbell]

James

If you lead them enough times maybe one day they might remember.


Paula

[Martin Johnson]

What about modifying the forums to prompt for the information, like the ITRC does?


Marty

[Paula J Frazer-Campbell]

Martin

Good idea - as long as fields are not mandatory.


Mind you this free text format works very well.

Paula

[John Poff]

Bruce,

If they give us all that information ahead of time, I won't have to call my phone psychic Madame Cleo and ask her what they are running!

Bruce

[Paula J Frazer-Campbell]

John

My problem is the batteries on my crystal ball have run out.

I may be a magician but I'm not THAT good.


Paula

[Paula J Frazer-Campbell]

John/ Bruce

My problem is the batteries on my crystal ball have run out.

I may be a magician but I'm not THAT good.


Paula

[Chris Wilshaw]

Not sure about the psychic link, but I got a distinct feeling of near deja vu from Paula's last 2 replies.

:)

Chris

[Bruce Bunny]

Bruce
Thank you for the useful advice
I will follow it to the letter
I also agree with what Bruce said & also Bruce
Kind regards
Bruce

The Guinness calls

[Jeff Schussele]

Hi Princess Bruce,

Don't give yourself so little credit.
From what I understand, you've pulled off one hell of a disappearing act in the past.

Your loyal servant,
Bruce

P.S. New rule #6 - Ignore rule six.

P.P.S. Glad to see your back here on a regular basis. With Harry being a no-show a lot around here, it was getting kinda boring at times.

[Paula J Frazer-Campbell]

Off Point But :-

Any forumers in London/London Area Fancy a get together?

A few glases of the incholic stuff? and perhaps a meal ?

Email me paula@paulajay.com

Also fancy a very nice Indian meal and some magic - I am at :-

The Tamasha Resturant
Widmore Road
BROMLEY
Kent
England
Europe
The Earth
Solar system


Every Sunday 13:00 - 14:00

Ps this resturant keeops winning awards (Goid Curry guide - BIBA ETC.)

Love

Paula

[Geoff Wild]

What if your name's Michael?

I think this is a good idea - but obiviously not all "things" need to be filled in.

IE: if you have a question about how to do something (like mirror the root VG) - then there is no need for rule number 5 (errors being receved).

I think this should be added to "etiquette"

http://66.34.90.71/ITRCForumsEtiquette/

and not be mandatory...

Rgds...Geoff

[Dave Unverhau_1]

Right on, Princess Bruce!

While we're on the subject (and speaking of subject), wouldn't it be great to make the subject a bit more of the problem? I know many folks do it, but there are still a lot of posts with titles like "ignite problem..."

Makes it easier to scan for stuff you know you can help somebody with...

Regards,

"Bruce"

[S.K. Chan]

Ohh .. how much I've missed London .. I used to go to an Indian restaurant in Covent Garden (Endell Street I think) a long time ago. Maybe I should go to UK for my next vacation ..

[Pete Randall]

Uh-oh, Paula! Here comes Dan with the Forums police. Something about advertising for one's personal benefit.

On the other hand - you shouldn't have to worry, you can just disappear, right? You don't need batteries for that, do you?

;^)

Pete

[Steven E. Protter]

Hear Hear.

I don't want to be Bruce.

I want to be James Furgeson.

SEP

[Robert Gamble]

Bruce,

I like Bruce's new rule for #6. A much better implementation.

-Bruce

[Cheryl Griffin]

Bruce,
You take all the fun out of guessing, assumptions and reading minds. ;^)

- Bruce