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05-08-2003 01:30 AM
05-08-2003 01:30 AM
if you know the answer
***
One of our clients wants another Disc for his HP Brand racked external disc enclosure[s]
He can't give me part #'s for the disc nor the enc.
His description
A] Enc = "2 rows of 10 disc slots"
B] Disc Module = "cream coloured handle"
***
From A] I suppose it could be any one of these...
2 x FC10
2 x SC10
2 x HVD10
2 x Model 10
1 x Model 20
[I don't think there's any others in a multiple of 10]
I suspect it's a Model 10 or 20
***
Q. Does anyone know for sure?
Mike
Solved! Go to Solution.
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05-08-2003 01:36 AM
05-08-2003 01:36 AM
Re: Which disc enclosure?
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05-08-2003 01:45 AM
05-08-2003 01:45 AM
Re: Which disc enclosure?
This is a remote site
Absolutely NO I.T. expertise
The system just runs in the background bothering no one
The way it's supposed to be !!
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05-08-2003 02:04 AM
05-08-2003 02:04 AM
Re: Which disc enclosure?
Can you client read? if so it will be labled.
;^)
Paula
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05-08-2003 02:18 AM
05-08-2003 02:18 AM
Re: Which disc enclosure?
Pete
Pete
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05-08-2003 02:39 AM
05-08-2003 02:39 AM
Re: Which disc enclosure?
Can you email them links to sites or pics?
If so starting point:-
http://www.asg3.com/hardware/hp/peripherals/disks/arrays/
Paula
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05-08-2003 02:45 AM
05-08-2003 02:45 AM
Re: Which disc enclosure?
That's perfect, except it only shows the deskside version of the Model 20. From Mike's description ("2 rows of 10 disc slots"), it sounds like the rackmount version. Got any other links?
Pete
Pete
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05-08-2003 02:54 AM
05-08-2003 02:54 AM
Re: Which disc enclosure?
Its model 20 only it seems.. model 10 means only 10 disks.
cheers
CTK
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05-08-2003 02:56 AM
05-08-2003 02:56 AM
Re: Which disc enclosure?
Another Idea:-
Speak to accounts - it was bought and paid for so there will be a purchase order for what it is.
PO info should be in IT dept also.
Paula
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05-08-2003 03:01 AM
05-08-2003 03:01 AM
Re: Which disc enclosure?
Judging by his letter he writes English better than me
[AND he can read/write from right to left which puts him in a different league from most of us]
You make me smile !
Anyway...
Paula/Pete [who never sleeps]
Thanks for your offers but
The client is in Iraq
I got his request by Airmail
He has fax,phone & email sometimes,
but not right now
All I have to go on is the info I've already given
Them's the breaks
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05-08-2003 03:03 AM
05-08-2003 03:03 AM
Re: Which disc enclosure?
Not as pretty as Paula's picture, but you can get a diagram of a Rackmount Model 20 via Partsurfer:
http://partsurfer.hp.com/cgi-bin/spi/main?sel_flg=modinfo&model=A3232A
When you visit this page you're presented with lists of the various parts to select from. The last selection box offers a diagram and a pull-down menu to select which diagram.
Pete
Pete
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05-08-2003 03:08 AM
05-08-2003 03:08 AM
Re: Which disc enclosure?
It could be TWO enclosures
One racked below the other
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05-08-2003 03:25 AM
05-08-2003 03:25 AM
Re: Which disc enclosure?
I am not too busy just now - I will go out and identify it for you.
I could do with a break in sunny climes.
Do you think your company would pay? ;^)
When you find the disk model - if they have no IT expertise who,how,what,where and when will it be fitted and configured?
Paula
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05-08-2003 03:48 AM
05-08-2003 03:48 AM
Re: Which disc enclosure?
I completely agree
The discription will be somewhere on the device.
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05-08-2003 03:56 AM
05-08-2003 03:56 AM
Re: Which disc enclosure?
Useful for future reference
I didn't know partsurfer did diagrams
Paula:
WWWWW - were you also once a journalist?
Have you got the correct hat for the cradle of civilization?
[mind you I reckon China & India would argue about that description]
It's the last part of a huge order which has been in the pipeline [ha ha] for some years
A few of us will be going over
So who knows...
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05-08-2003 04:01 AM
05-08-2003 04:01 AM
Re: Which disc enclosure?
I wish you luck. I know I wouldn't want to be headed to Iraq any time in the near future.
Pete
P.S. I do too sleep!!
Pete
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05-08-2003 04:18 AM
05-08-2003 04:18 AM
Re: Which disc enclosure?
I know that a Looooooong time ago you were in a very "hot" place
I want to go while it's still a MacDonalds-free zone :)
Doesn't anyone have a Model 20?
Maybe peek inside for me
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05-08-2003 04:35 AM
05-08-2003 04:35 AM
Re: Which disc enclosure?
I don't have a Model 20 anymore - just got rid of them last year. I do, however, still have a spare 4GB disk from one. If I could still peek inside for you, what did you want to me to look for?
Pete
Pete
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05-08-2003 04:59 AM
05-08-2003 04:59 AM
Re: Which disc enclosure?
Is the handle Cream coloured?
[I think that with the other enclosures the disc "handles" are blue
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05-08-2003 05:05 AM
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05-08-2003 05:07 AM
05-08-2003 05:07 AM
Re: Which disc enclosure?
Model 20 - 6 fans.
There will be a part # (A3550A or A3232A - Model 20, A3388A or A3231A - Model 10) on the chassis, either on the side by the handle on the back or tucked in by the cabling.
You could also unlock the back, pop it open, and look at the label on the Battery Backup Module - it will say Model 20. You have to worry about them closing it again properly, though, and you only get the 2 mins to check (should take 15 secs.)
The disks in these (at least ours) have a white label on the face.
Blank - 4GB
9 and 18 GB disks actually say "9GB LP" or "18GB LP".
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05-08-2003 05:59 AM
05-08-2003 05:59 AM
Re: Which disc enclosure?
No - that clinches it
Cream = Model 10 or 20
Really appreciate your help
Jon:
"9Gb LP" also gels with my info
BTW - Good personal quote
Conclusion:
I propose to supply...
A5132A. Add-on 8.8Gb LP Disc Drive Module
For model 10 or 20
Thanks to all that replied