Which Media - System Diagnostics & Error Logging programs

[Kim Kendall]

I just loaded 11 on a D class machine. I am getting tons of messages telling me I need to install the;

"System Diagnostics & Error Logging programs and HP Predictive Support.... which are provided on the Support Media..."

Could you narrow that down a bit. I'm sure it's somewhere in the mountain of CD's. Which CD will contain this software?

[James R. Ferguson · Accepted solution]

Hi Kim:

Diagnostics (EMS, Predictive) are found in the DIAGNOSTICS bundle on the SupportPlus CD.

Regards!

...JRF...

[Christopher McCray_1]

Hello,

It should be on your Support Plus CD, provided you have one. It is complaining taht you don't have Event Monitoring Service (EMS) and Support Tools Manager (STM) on your server. It is under Onlinediags on the CD. Install it and you should be fine.

Hope this helps
Chris

[Jeff Schussele]

Hi Kim,

You'll find them on the Support Plus CD.

Rgds,
Jeff

[David Burgess]

Kim,

The latest support plus cd is March 2002. Part number 5012-0049.

Regards,

Dave.