Application Segfaulting

[Alzhy]

arserverd[31645]: segfault at 000000004292bfd8 rip 00000035482427a5 rsp 000000004292bfd0 error 6

STRACE:
getrlimit(RLIMIT_NOFILE, {rlim_cur=16*1024, rlim_max=16*1024}) = 0
select(16384, [13 14 25 37 58 60 65 67 69 71 72 73 74 75 76 77 78 80 81 82 83 84 85 86 87 88 91 92 93 95 96 97 98 99 100 101 102 103 106 107 108 109 111 112 1
13 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 133 134 135 136 138 139 140 141 142 143 144 145 146 147 155 156 157 158 159 160 161 162
163 164 165 166 167 168 169 170 171 172 173 174 175 176 177 178 179 180 181 182 183 184 185], NULL, NULL, {0, 1000}
+++ killed by SIGSEGV (core dumped) +++

we've submitted core dumps to the application vendor and to RH Support but no feedback yet. So I am hoping if others have encountered this issue too.

[TwoProc]

What application?

[Alzhy]

Remedy AR Server TP (Aka HelpDesk tktin System) by BMC.

[Alan_152]

What OS and what kernel? What system specs?

[Alzhy]

OS is -RHEL 5.5 server (virtual under vpshere4.0).

ARS 7.5patch 0004isversion of remedy system.

RHEl support flatly declined to assist. BMC(vendor)still no dice.